Sales Manager – Stansted Airport

Recruitment Avenue; Stansted Mountfitchet; On-site; GBP 30,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead a high-performing team at a busy airport. This role involves training and developing staff to enhance their sales skills, ensuring profitability through effective management of warm leads in the car hire market. You will be responsible for building a cohesive team that excels in upselling luxury cars and additional services, all while maintaining excellent customer relations. If you thrive in a fast-paced environment and have a passion for sales and team development, this opportunity could be your next career move.

Qualifications

• Experience in managing customer relations and staff development.
• Proven track record in a management role with strong leadership skills.

Responsibilities

• Manage staff training and development to achieve sales objectives.
• Oversee sales performance and maximize incremental sales.

Skills

Management of direct customer contact

Employee relations

Budget and P&L review

Excellent communication skills

Team-oriented leadership skills

Ability to attract and evaluate staff

Tools

Microsoft Office

Excel

Word

Power Point

Job description

Salary:£30,125 Basic with a £55k OTE Plus Car

The role of Sales Manager is responsible for staff training and development and overall profitability of a high-volume airport.

The sales staff will deal with car hire for passengers that have just flown into Stansted Airport for a holiday or business travel.

All the leads are warm as they need the car to get out the airport, it’s a great opportunity to make commission.

The team you manage will be responsible for selling and upselling car rental, they will sell car hire to very warm leads then upgrade the car to luxury cars and offer upgraded insurance. Also, they will offer optional extras like Sat Navs, child and baby seats if needed.

Hours:12 hour shift pattern so youONLY work TWO days second week: 5 days one week and thenonly two days second week

Main responsibilities:

• Service based sales management
• Staff training, development, coaching and corrective action
• Sales and financial reporting
• Staff performance management and team building to achieve sales objectives
• Maximise incremental sales through effective training and staff development
• Work closely with management and department leaders

Key Skills/Experience Needed:

• Experience in management of direct customer contact, employee relations, budget and P&L review
• Ability to exercise sound judgment and make prudent decisions
• Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
• Strong team-oriented leadership skills and proven track record in a management role
• Ability to attract, evaluate, coach, and advance staff to create an effective team
• Working knowledge Microsoft Office, including Excel, Word, Power Point.