Sales Manager

Fenwick Limited; Royal Tunbridge Wells; On-site; GBP 31,000; Full time

Job summary

Fenwick Limited is seeking a passionate Sales Manager for a fixed-term role in Tunbridge Wells. You will lead a team, ensuring exceptional customer service and exploring sales opportunities within a leading retail environment. Join Fenwick's supportive management and contribute to a rich heritage while paving the way for future success.

Benefits

28 days annual leave (pro-rata)

Birthday off

Up to 25% store discount

Retail, Leisure & Hospitality discounts

24/7 GP, wellbeing advice & support

Cycle to Work scheme

Qualifications

• Proven track record in retail at supervisory or management level.
• Strong interest in Retail and current product knowledge.
• Experience managing a large team.

Responsibilities

• Lead a team of Sales Consultants and Advisors, ensuring customer satisfaction.
• Drive sales and explore commercial opportunities.
• Work closely with the Divisional Sales Manager and Buying & Merchandising Team.

Skills

Retail Management

Commercial Awareness

Leadership

Adaptability

Attention to Detail

Job description

We are currently seeking a passionate and driven Sales Manager to join our team in Fenwick Tunbridge Wells.

This is an exciting fixed-term opportunity of up to 12 months for someone looking to develop their career in retail management.

We offer a salary of £30,264 per annum.

When you join Fenwick, you'll receive:

• 28 days annual leave (pro-rata to the length of your contract).
• Your birthday off as an additional day of annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• 'Perks*' - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
• WeCare - 24/7 GP, wellbeing advice & support service.
• Cycle to Work scheme.

More about our Sales Manager role…

As a natural leader and role model, you will be ‘Customer First’ in everything you do, working closely with your team to ensure our customers receive the famous Fenwick hospitality when they visit us.

We are looking for someone who will live our value of ‘Keep it Simple’ and who drives the same high standards as we do when it comes to exploring new commercial opportunities to maximize sales in the spirit of our value ‘Be Bold and Courageous.’

At Fenwick, we recognize the value our people bring to the business, and through our values ‘Own and Deliver’ and ‘Respect and Work Together,’ you will lead a team of Team Leaders, Sales Consultants, and Sales Advisors, setting them up for success at every opportunity.

This is a fantastic opportunity to join a supportive management team and raise your profile within our business as you will be working shoulder to shoulder with our Divisional Sales Manager and cross-functionally with our Buying & Merchandising Team.

What we are looking for in a candidate…

• A proven track record of working in retail at Supervisory and/or Management level.
• Strong interest in Retail and Commercial Awareness.
• An innate leader and role model who thrives in a fast-paced environment.
• Attention to detail and the ability to make commercial decisions.
• An experienced professional who is adaptable, approachable, and resilient.
• Current and relevant product knowledge and market awareness.
• Experience in managing a large team.

About Fenwick

Fenwick is rich with heritage and history and has been a style pioneer since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores in the UK. We are on an exciting journey to exceed our customers' expectations and are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!