Sales Manager

Charles Trent Ltd; Poole; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise leader dans le secteur du recyclage automobile, cherche un manager enthousiaste pour diriger une équipe de ventes et de services à la clientèle. Dans ce rôle, vous serez responsable de la gestion quotidienne des opérations, du développement des stratégies de vente et de la maximisation du potentiel de votre équipe grâce à une utilisation efficace de la technologie et des outils d'IA.

Benefits

Health Cash Plan (Health Shield)

Critical Illness Cover (Unum)

Death in Service Benefit

Family Day

Community Volunteer Day

Qualifications

• Minimum 3 ans d'expérience en gestion dans un environnement de vente dynamique.
• Capacité prouvée à atteindre et dépasser les objectifs de revenus.
• Compétences solides en leadership et développement d'équipe.

Responsibilities

• Gérer l'équipe et les opérations de service client.
• Développer des stratégies de vente pour atteindre les objectifs de revenus.
• Analyser et rapporter sur les performances de vente et de service client.

Skills

Leadership

Gestion de l'équipe

Communication

Stratégie de vente

Résolution de problèmes

Utilisation de la technologie

Tools

Outils d'IA

Job description

We are seeking an enthusiastic and people focused manager to lead and inspire a sales customer services team. This role oversees our recycled parts sales operations through telephone and email channels, both B2B and B2C markets. The ideal candidate will be passionate about hitting targets and delivering exceptional results through coaching and developing team members, utilising technology to drive performance.

Responsibilities

• Day to day operational management of the sales and customer service function
• Develop and execute sales strategies and initiatives to achieve revenue targets
• Lead, manage, and develop a team of sales and customer service representatives to maximise their potential
• Solve problems effectively and identify key areas for improvement
• Create action plans to grow sales revenue, enhance customer satisfaction, retain existing customers and increase new business
• Implement technology and AI tools to improve team efficiency and sales processes
• Monitor, analyse, and report on sales and customer performance metrics
• Foster a positive and collaborative team environment that aligns with company values
• Drive customer satisfaction and own and enhance service levels using innovative solutions as required
  
  

Experience

• At least 3 years of management experience in a fast-paced sales environment
• Proven ability to meet and exceed revenue targets in a sales-driven environment
• Strong leadership and people management skills with a focus on team development
• Experience in utilising and implementing technology, including AI tools, to improve business performance
• Excellent communication, organisational and strategic planning and delivery abilities
• Enthusiastic, innovative, and results-oriented mindset
  
  

Benefits

• Health Cash Plan (Health Shield): Reimbursement for everyday health costs (dental, opticians, physiotherapy) and access to gym discounts, wellness tools, and counselling services
• Critical Illness Cover (Unum): Tax-free payment in case of defined medical conditions, with additional support services
• Death in Service Benefit: Life insurance providing financial support for your family (3x your basic annual salary)
• Family Day: An additional day of holiday to celebrate special family occasions
• Community Volunteer Day: An extra day to give back to the community through voluntary work
• Be part of a family business with a strong culture of innovation and growth, offering opportunities to make a significant impact in the automotive recycling industry