Sales Manager

Hilton Worldwide, Inc.; Northampton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead market strategies and drive business growth. In this pivotal role, you will analyze market trends, develop customer accounts, and negotiate with corporate clients to enhance revenue streams. The ideal candidate will possess a strong sales background, excellent communication skills, and a commitment to delivering exceptional customer service. Join a collaborative team dedicated to creating unforgettable experiences for guests while enjoying a range of benefits and opportunities for personal development.

Benefits

Competitive salary based on experience

Smart uniform provided

Free meals when on duty

Personal development programmes

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Free parking

Free gym membership for you and 1 family member

Qualifications

• Experience in a sales role with a proven track record to close a sale.
• Knowledge of local market and hospitality.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and increase market share in all revenue streams.
• Negotiate room rates/packages with corporate clients.

Skills

Positive attitude

Good communication skills

Customer service

Sales experience

Ability to work under pressure

Education

Degree-level qualification in a relevant field

Job description

Job Description - Sales Manager (HOT0BLOB)

Job Description

Job Number:

Work Locations

Work Locations

: Hilton Northampton Hotel 100 Watering Lane, Collingtree Northampton NN4 0XW

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note that, this is a fixed term contract for 15 months

A WORLD OF REWARDS

• Competitive Salary based on experience
• Smart uniform provided
• Freeand healthymealswhen on duty
• Grow your Career !
• Personal Developmentprogrammes designed to support you at every step of your career
• A chance to make a differencethrough our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com )
• Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:with Perks at Work
• Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Discount of £5 on Taxi farebetween 11pm and 6am
• Guest Experience Dayafter successfully passing probation
• Free Gym membershipfor you and 1 family member
• Modern and inclusiveTeam Member’s areas

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.