Sales Manager

Gold Care Homes; London; On-site; GBP 33,000 - 45,000; Full time

Job summary

Gold Care Homes, un groupe de maisons de soins indépendant pour personnes âgées, recherche un Manager Commercial pour établir des relations positives avec les parties prenantes et aider les clients à trouver leur maison de soins. Le poste exige une approche empathique et des compétences en ventes ciblées, ainsi qu'une capacité à gérer les demandes et à dépasser les attentes des clients.

Benefits

Salary advance

Employee Assistance Programme

Perkbox

Employee of the Month

Long term service awards

Blue Light Card

Professional Development

Refer a Friend

Qualifications

• Expérience prouvée dans des rôles de vente ciblée.
• Capacité à créer et entretenir des relations avec les parties prenantes clés.
• Compétences en informatique excellentes, y compris avec les logiciels CRM.

Responsibilities

• Gérer toutes les demandes de manière professionnelle.
• Atteindre les objectifs d'occupation et de revenus.
• Développer les affaires et le réseautage.

Skills

Sales experience

Relationship building

Communication skills

Presentation skills

Customer centricity

Empathy

Tools

Sales CRM software (SalesForce)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About us:

Gold Care Homes is a well-established independent care home group for the elderly employing around 2500 employees across 45 care homes. We are looking for a Sales Manager to build a trusting and positive relationship with key stakeholders, ambassadors in the community, prospective residents, and their families.

You will be the first point of contact for our enquirers, and will effectively and empathetically support them in the journey of finding a care home for themselves or their loved ones, being on hand to answer their questions throughout and eventually welcoming them into our home when they move in.

You will be an experienced sales professional, perhaps already in a role dealing with complex or consultative sales in a targeted environment. Your sales skills are important, but your natural ability to show empathy and nurture relationships will be what makes you stand out from the crowd.

About you:

• Proven experience in targeted sales roles.
• Ability to create and nurture relationships and referrals with key stakeholders.
• You will have excellent IT skills and you will be familiar with using a sales CRM software package such as SalesForce.
• Excellent communication skills.
• Presentation skills.
• Target driven and customer centric.
• Empathetic and caring approach.

What you will be doing:

• Managing all enquiries professionally and in a timely manner.
• Meeting set occupancy and revenue targets.
• Advancing enquiries through the sales process and conducting show rounds.
• Exceeding customer expectations and delivering a first-class customer experience.
• Business development and networking.
• Local marketing, including organising and managing events at the care home.
• Building awareness of the care home and establishing links and partnerships in the local community.
• Administrative duties, such as move in and contract paperwork.

What you will need:

• A flexible approach to the needs of our customers and an understanding of the issues that older people face.
• A full UK driving licence.
• A positive attitude.
• Ability to meet targets and KPIs and deliver results.

Benefits:

• Salary starting from £33,000 annually + Commission + Car allowance
• ESAS - Salary Advance
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend

If this sounds like your next opportunity, please apply with a current CV.