Sales Manager

Citadines City Centre Liverpool; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Liverpool is seeking an experienced Sales Manager to enhance client engagement and manage sales for various accounts. The role requires over 2 years of sales experience, proficiency in PMS and CRM, and strong communication skills. This position offers career growth opportunities, on-the-job training, and a comprehensive benefits package, including a travel allowance and employee recognition awards.

Benefits

Genuine career growth opportunities

Valuable on-the-job training

Travel allowance

PERKBOX subscription

Employee Assistance Programme

Refer a Friend bonus

Employee Recognition Awards

Post-probation staff rates

Performance-based staff incentives

Relocation support

Qualifications

• At least 2 years of experience in a sales environment.
• Good knowledge of Property Management Systems (PMS) and Customer Relationship Management (CRM).
• Strong communication and negotiation skills.

Responsibilities

• Engaging with new clients and building partnerships.
• Managing target accounts and creating sales action plans.
• Recording sales activities in the CRM for data analysis.
• Conducting client reviews and attending trade shows.
• Monitoring market trends for business development.

Skills

Sales experience

Strong communication skills

Negotiation skills

Tools

Property Management Systems (PMS)

Customer Relationship Management (CRM)

Job description

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Ascott Hospitality Management is seeking an experienced and confident Sales Manager to become part of our team in Liverpool.

This role will be based at our Citadines in Liverpool City Centre.

You will report to the Director of Sales UK, managing a portfolio of accounts and promoting the company's brand within its lodging offerings.

As Sales Manager, you will be responsible for:

• Engaging with new clients and business prospecting, customer development, and partnership building with local, European, and Global Accounts
• Independently managing target accounts in the customer portfolio by creating and following a sales action plan
• Ensuring all sales activities are accurately recorded in the CRM to support data analysis and meet individual targets/KPIs
• Conducting regular client reviews, attending trade shows, negotiating new business, and converting revenue
• Staying informed about the economic environment, using market intelligence, analyzing your portfolio's property and competitors
• Monitoring Hotelligence, Lanyon, and Proximity reports for up-to-date business trends and developments

To be successful as a Sales Manager, we require:

• At least 2 years of experience in a sales environment
• Good knowledge of Property Management Systems (PMS) and Customer Relationship Management (CRM)
• Strong communication and negotiation skills

This is your opportunity to join our team as a Sales Manager. We focus on your professional and personal development and offer:

• Genuine career growth opportunities
• Valuable on-the-job training and access to our digital learning platform
• A travel allowance for each working day to support your commuting costs
• A PERKBOX subscription with benefits, retail discounts, and savings from day one
• Employee Assistance Programme
• Refer a Friend bonus
• Employee Recognition Awards and team parties
• Post-probation staff rates at our European properties
• Performance-based staff incentives
• Relocation support with 30 days of accommodation in our properties while seeking permanent lodging

About Us

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to foster a supportive workplace where everyone can contribute their unique perspectives.

Ascott is a trusted hospitality company with a presence across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its offerings include serviced residences, coliving properties, hotels, and senior living apartments. Our brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu, and Yello. Through Ascott Star Rewards (ASR), members enjoy exclusive privileges and offers at participating properties.