Sales Manager

TN United Kingdom; Grays; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking dynamic Sales and Retention Managers to enhance gym operations. This full-time role focuses on driving new member sales and maximizing retention through innovative strategies. You will lead a passionate team, ensuring exceptional member experiences while managing gym activities and promoting fitness knowledge. With a strong emphasis on personal development and leadership, this position offers a unique opportunity to make a significant impact in the fitness community. Join a culture that values elevation and rewards excellence, and be part of a movement that inspires health and wellness.

Benefits

20% discount across all Frasers Group facias

Eligibility for the Fearless 1000 bonus scheme

Free Gym membership

Monthly Frasers Group Champion rewards

Training and development with funded qualifications

Opportunities for product training

Recognition as a fitness ambassador

Support for sales process training

Flexible working hours

Passion for health and fitness

Qualifications

• Strong sales and retention management skills are essential.
• Proven leadership qualities with a passion for fitness.

Responsibilities

• Drive new member sales and maximize retention.
• Support operational tasks including Health & Safety and Recruitment.

Skills

Sales Management

Customer Retention

Leadership

Fitness Knowledge

Communication

Team Development

Education

Level 3 & 5 in Management & Leadership

Job description

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Job Description

This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific responsibility for driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

Elevation is a core part of our culture, offering great company benefits, including:

• 20% discount across all Frasers Group facias
• Eligibility for the Fearless 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Group Champion - winners get double their salary for the month
• Reward and recognition with our Everlast Gyms monthly champions
• Training and development through Frasers Group with recognised, funded qualifications including Level 3 & 5 in management & leadership
• Opportunities to enhance fitness knowledge through product training and delivering personal and group training sessions
• Represent Everlast Gyms as a fitness ambassador
• Demonstrate our elevated ways of working at all times
• Support the #FUNDAMENTALS sales process, leading by example and training the team to improve confidence and performance
• Focus on driving new member sales and retaining existing members to grow the live member movement
• Manage activity planners for the gym, ensuring they are thorough and well executed
• Implement strategies to increase lead generation internally and externally
• Monitor dashboards and KPIs, communicating insights to the team
• Drive revenue across membership sales, products, and secondary revenue lines
• Deliver monthly sales presentations to management
• Build relationships with local businesses to develop partnerships
• Develop #WeMoveBusinesses membership opportunities
• Lead by example on reception and the gym floor to enhance member experience
• Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
• Provide honest, constructive feedback to support team development
• Assist the General Manager with operational tasks including Health & Safety, Facilities, Maintenance, and Recruitment
• Maintain high standards of cleanliness and presentation
• Show passion for health, fitness, and wellness
• Exhibit strong leadership qualities
• Adapt communication style as needed
• Maintain a positive, solutions-driven mindset
• Act as a member champion with excellent interpersonal skills
• Be driven and ambitious, eager to learn and develop
• Be flexible in working hours and location, including weekends and Bank Holidays when required

To see more of what our brand does, please visit our LinkedIn page.

This opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, you need to embody our principles:

• Think without limits - Think fast, think fearlessly, and lead the team accordingly
• Own it - Take ownership of your role, results, and the basics
• Be relevant - Stay relevant to our people, partners, and the planet