Roles & Responsibilities
Responsibilities:
Business Development & Sales:
- Identify and pursue opportunities for small and mid-sized commercial cleaning projects, such as schools, office buildings, and mid-sized commercial properties.
- Cultivate and maintain relationships with key stakeholders, including building managers, facility management teams, and school administrators.
- Lead the end-to-end sales cycle for small to mid-sized commercial cleaning contracts, from lead generation to contract signing.
- Leverage your network within the commercial cleaning industry to generate leads and secure new business.
Tender & Contract Management:
- Prepare, submit, and manage tender bids for small and medium-sized commercial cleaning projects.
- Collaborate with internal teams (operations, finance, etc.) to ensure that cleaning proposals are both competitive and profitable.
- Negotiate contracts with clients to close deals, ensuring client expectations and company goals are aligned.
Strategic Sales Execution:
- Work closely with the management team to develop sales strategies aimed at growing market share in the small to mid-sized commercial sector.
- Stay updated on industry trends and competitor activities to adjust sales tactics and remain competitive.
- Participate in networking events and meetings to expand presence in the market.
Client Relationship Management:
- Maintain strong, long-lasting relationships with existing clients to drive repeat business and additional project opportunities.
- Provide exceptional customer service to ensure client satisfaction and retention.
Performance & Reporting:
- Achieve or exceed monthly and annual sales targets set by the management team.
- Provide regular updates on sales performance, forecasts, and pipeline activity through weekly/monthly sales reports.
Requirements:
- 1-2 years of sales experience in business development and closing deals within the commercial cleaning sector.
- Strong network of contacts with commercial building managers, school administrators, and facilities management firms.
- Proven track record of successfully closing small to mid-sized cleaning contracts (e.g., office buildings, schools).
- Familiarity with the tendering process for commercial cleaning services.
- Excellent communication, negotiation, and relationship-building skills.
- Able to work independently with minimal supervision and take full ownership of the sales pipeline.
- Diploma or Degree in Business, Sales, Marketing, or related field.
- Proficiency in MS Office (Excel, PowerPoint) and CRM systems.
- Self-motivated, driven, and target-oriented with a proactive attitude.