Sales Manager

Hilton; City Of London; Hybrid; GBP 36,000 - 40,000; Full time

Job summary

A leading hotel in London is seeking a MICE Sales Manager to build client relationships and develop new business for large events. This exciting role offers a salary between £36,000 - £40,000 and includes a quarterly sales incentive. Candidates should have proven experience in hospitality, great communication skills, and a positive attitude. The position allows for flexible remote working after probation.

Benefits

Sales incentive up to 25%

Flexible remote working

Staff rates at Hilton properties

Qualifications

• Proven experience in hospitality environment focusing on large events.
• Ability to work under pressure on simultaneous projects.
• Commitment to high customer service levels.

Responsibilities

• Create strong relationships with existing clients and develop new business.
• Conduct sales research and presentations.
• Account Management of MICE partners.

Skills

Team player

Proven experience in large events

Positive attitude

Good communication skills

High level of customer service

Flexibility

Job description

LOVE LARGE EVENTS, EXCEEDING TARGETS AND CONNECTING WITH PEOPLE?

NOW IS AN INCREDIBLY EXCITING TIME TO JOIN THE TRANSFORMED HILTON LONDON METROPOLE.

Hilton London Met finished a transformational refurbishment in 2022, updating all of our 35 + meeting rooms, public areas, Guest Rooms, Executive Rooms & Suites and four bars and restaurants. This hotel is one of a kind, boasting 1,100 bedrooms, two ballrooms for up to 1,350 delegates and a huge focus on sustainability with carbon neutral events and a plethora of local partnerships to support our planet and community.

We don’t just rely on our shiny new product however, we are on a mission to live and breathe fantastic customer service, with the hotel within the Top #200 hotels in London on TripAdvisor and being awarded Europe’s Leading Conference Hotel, Europe’s Best MICE Hotel and the Conference & Banqueting Team of the Year.

About the Role

The MICE Sales Manager role is paying between £36,000 - £40,000 per year, dependant on experience. The MICE Sales Manager is a proactive role within the sales team responsible for creating strong relationships with existing clients, whilst proactively developing new business opportunities.

• Be an ambassador for the largest Hilton outside of the US, hosting some of the biggest events in London including conferences, tradeshows, incentives and meetings
• Conduct sales research, presentations and sales activity via audio and virtual calls, hotel show rounds, entertaining clients, attending relevant trade shows, client evenings and fam trips to build relationships and grow market share
• Account Management of assigned MICE partners, including key European agencies and corporate clients, whilst seeking out new opportunities to drive revenue
• Analysis of market trends and competitor activity to identify business leads
• Travel locally and internationally to meet clients, share the story of the repositioning and drive business into the hotel
• Strong commercial outlook to work within current business strategies and recognise potential opportunities
• Cooperate with other departments in the hotel to create an exceptional guest experience and share understanding of the key needs of our MICE clients
• Produce accurate and timely reports and presentations that meet the needs of the Sales Director and senior management

Requirements

A MICE Sales Manager at Hilton London Metropole is focused on delivering the best experience to our guests and working collaboratively with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• A team player, we work closely with both our onsite Groups, Conference & Events teams and Hilton Worldwide Sales above property teams.
• Proven experience in large events in a hospitality environment
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure on simultaneous projects and under own initiative

Benefits

Why should I apply?

• Great team culture, we currently boast one of London’s Best Sales teams, with excellent recognition and retention.
• This role is eligible for a Sales Incentive, with potential quarterly earnings of up to 25% on top of the salary, based on the achievement of sales targets
• We are committed to your career and delivering progression opportunities, many of our senior team have started in entry-level roles and grown to Directors and General Managers.
• Flexible remote working: you will need to be in the hotel to host clients but following probation can also have work from home days as agreed with the team and Director of Sales.
• Access to staff and family and friends rates on accommodation and F&B at over 7,000 Hilton properties worldwide

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.