Sales Manager

Malmaison; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the hospitality industry seeks a Sales Manager for their Edinburgh location. This role involves procuring clients, managing key accounts, and ensuring high service delivery. Ideal candidates should have a Bachelor's degree in Hotel Management or related areas and relevant managerial experience in hotel sales, particularly in premium markets.

Qualifications

• Experience in hotel sales environment in managerial level.
• Ability to manage own and others' tasks through to conclusion.
• High proficiency in English and industry-related software.

Responsibilities

• Procure and retain clients according to sales strategies.
• Develop and implement Key Account Management Plans.
• Coordinate with departments to ensure superior quality service.

Skills

Negotiation

Communication

Problem-solving

Organization

Education

Bachelor of Science in Administration or Hotel Management

Tertiary qualifications in Marketing or Sales

Tools

Hotel PMS (HIS, Opera)

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Location: Location:Fraser Suites – Riyadh

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

What you’ll be doing as a Sales Manager:

• Procure and retain clients on behalf of the hotel according to the business’s sales and marketing strategies, market segments and geographical zones, and to achieve or exceed sales and revenues budgets.
• Develop and implement Key Account Management Plans in conjunction with Fraser Suites Riyadh business plan.
• Maintain and regularly update database including details of sales calls and client information as per company guidelines.
• Produce and conduct familiarization & entertainment programs for Fraser Suites Riyadh for identified target accounts.
• Communicate with other hotel departments to ensure superior quality service delivery to all customers.
• Maintain detailed awareness of booking patterns, room night productivity, cancellations and any other factors that may impact results.
• Maintain strong awareness of and take proactive measures in response to industry trends, economic factors, seasonality, competitor activity and other external events that may impact results.
• Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities.
• Participate in industry trade shows, events and promotions as required.
• Prepare any other reports required by the Director of Sales and Marketing or General Manager.

What we’re looking for:

• Bachelor of Science in Administration or Hotel Management degree is beneficial.
• Tertiary qualifications relevant to Marketing or Sales would be an advantage.
• Previous experience within a hotel sales environment in an internationally recognised hotel chain at managerial level within the GCC market.
• Current/previous responsibility for key accounts and new business generation in premium markets.
• Demonstrated ability to manage own and others’ tasks through to conclusion.
• Ability to lead presentations, conduct effective negotiations and close deals.
• High proficiency in English language oral and written skills
• Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects.
• Knowledge of hotel PMS (HIS, Opera) and other industry related software programs would be advantageous.
• Effective problem-solving skills.
• Adaptable to and plans for the demands of a 24x7 hotel environment.
• Ability to work to deadlines and maintain composure at all times.
• Competent Word, Excel, PowerPoint and software packages.