Sales Manager

hireful; Bournemouth; On-site; GBP 35,000 - 45,000; Full time

Job summary

An established industry player seeks a passionate Sales Manager to lead a dedicated team within a family-run luxury travel agency. This role involves driving sales performance, managing client relationships, and ensuring high service standards. With opportunities for personal growth and the excitement of occasional travel to luxury resorts, this position is perfect for someone who thrives in a dynamic environment and has a love for high-end travel and skiing. Join a team that shares your passion and make a significant impact in the luxury travel sector.

Qualifications

• Proven experience managing and developing a sales team.
• Outstanding skills in client relationship management, especially with high-net-worth individuals.

Responsibilities

• Leading and mentoring a team of Sales Consultants.
• Managing high-value client relationships and monitoring sales targets.

Skills

Sales Management

Client Relationship Management

Team Leadership

Negotiation Skills

Organizational Skills

Job description

Location: Bournemouth, office based

Pay: £35,000 - £45,000 with performance based bonuses

Family-run, online luxury travel agency encompassing 4 brands. Opportunity with our largest brand and renowned for being the best luxury ski chalet agency worldwide. As well as ski and mountain holidays, we also have a luxury villa rental website, offering year round luxury holidays to our clients.

Our incredible team all share a passion for the mountains and luxury travel. Whether we're delivering first-class service to clients, developing our portfolio, writing about our favourite resorts or experiencing the properties ourselves, the variety in the role ensures no day is the same.

The Role

The Sales Manager is a key, hands on leadership role within the company, driving sales performance and upholding the company’s high standards of service. We are looking for an experienced leader to manage a dedicated sales team, offering fresh ideas, whilst providing the structure, oversight and support they need to succeed. This includes overseeing their performance, training and development, guiding sales strategy, and acting as the senior escalation point for clients and partners.

Key Responsibilities

• Leading, mentoring, and motivating a team of talented and passionate Sales Consultants
• Managing high-value and repeat client relationships personally
• Monitoring sales targets, conversion rates, and team KPI’s
• Coaching and developing your team through structured training and regular reviews
• Representing the brand at luxury travel industry events, trade shows, and property visits
• Collaborating with Directors on sales strategy and business development
• Upholding and enhancing the company’s reputation for professionalism and passion
• Support the Directors with recruitment and onboarding of new team members

What We Are Looking For

• Natural leader who is ready to be hands on, visible and lead from the front
• A love and passion for high end luxury travel and skiing
• Proven experience in managing, motivating and developing a sales team, ideally in luxury travel
• Calm under pressure, highly organised, and capable of juggling multiple priorities
• Outstanding client relationship management skills, especially with high-net-worth individuals
• Ability to understand and act on sales data
• A proven track record of reaching and exceeding targets in a sales environment
• Excellent communication, negotiation, and organisational abilities
• A proactive, reliable and punctual team player who is ready to hit the ground running

Additional Information

This role is office-based and will require occasional flexibility in working hours to handle urgent client matters. Occasional travel to ski resorts and luxury villas for business development is part of the excitement!

REF-221315