Sales Management Support Agent

Anglian Home Improvements; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home improvement company is seeking an experienced Sales Management Support Agent to coordinate sales efforts and enhance customer interactions. The ideal candidate will have strong sales and organizational skills, ensuring efficient lead distribution and resolution of customer concerns. This role offers competitive salary and extensive benefits including vacation days, health perks, and career development opportunities.

Benefits

Competitive Salary

Pension

31 days holiday

Paid time off to volunteer

Comprehensive health & well-being benefits

Discounted gym memberships

Group discounts on various products

Career development opportunities

Qualifications

• Deep understanding of prospecting, negotiating, and relationship building.
• Experience in a sales environment and achieving targets.

Responsibilities

• Efficiently issue and distribute sales leads to sales representatives.
• Follow up with Sales Representatives on sales appointment outcomes.
• Facilitate customer negotiations and resolve cancellation requests.
• Meet Customer Service Standards by maintaining professionalism.

Skills

Proven skills in a target orientated environment

Ability to co-ordinate teams of people

Highly motivated and target driven

Good level of numeracy and literacy

Job description

We’re looking for an experienced and well-rounded Sales Management Support Agent to support our regional high performing and established team of seasoned sales professionals within the business. You will assist in the co-ordination of Sales Representatives to efficiently distribute sales leads, arrange appointments and following up on the outcomes of the appointments to help maximise sales.

The ideal candidate is a motivated, well-organised individual who has a deep understanding of prospecting, negotiating, and developing strong relationships with customers. They will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth.

The role:

• Efficiently issue and distribute sales leads to sales representatives as directed
• Follow up with Sales Representatives on the outcome of sales appointments and update the lead management system
• Facilitate negotiations with the customer and the relevant internal parties to resolve cancellation requests to retain the sale during the cooling off period.
• To meet and exceed Customer Service Standards by projecting a professional business approach and high levels of customer service when dealing directly with customers.

What we need

• Proven skills in a target orientated environment
• Ability to co-ordinate teams of people to drive results
• Highly motivated and target driven
• Good level of numeracy and literacy

What We Offer

• Competitive Salary
• Pension
• 31 days holiday, increasing with service, plus have your birthday off
• Paid time off to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team
• Career development and continuous learning opportunities

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companyâ€s value of “Succeed Together†we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job†regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.