Sales Floor Associate

JR United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious luxury brand is seeking Sales Associates to join their London team. You'll engage with customers to provide tailored fashion advice and ensure a memorable shopping experience. Passion for fashion and strong customer service skills are crucial for success in this role.

Benefits

Competitive hourly wage

Sales incentives

Employee discounts on LUCA FALONI products

Opportunities for growth

Collaborative team environment

Qualifications

• Previous retail or customer service experience in luxury sector is a plus.
• Passion for fashion and an eye for quality and style.
• Customer-focused attitude with a desire to exceed customer expectations.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide personalised styling advice and product recommendations.
• Create and maintain attractive visual displays.

Skills

Communication

Customer Service

Interpersonal Skills

Fashion Sense

Professionalism

Job description

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Locations: Chelsea, Piccadilly, Marylebone

Working arrangement: Full-Time or Part-Time (24 or32h / w over 3 or, 4 days a week)

Visit us at lucafaloni.com

View the LF Retail Associate Experience Brochure

About Us

LUCA FALONI is a prestigious luxury brand renowned for its exquisite made in Italy menswear. With a focus on quality and timeless elegance, we have built a loyal global customer base. As we continue to grow, we're seeking enthusiastic Sales Associates to join our London retail team and help create memorable shopping experiences for our customers.

Role Overview

As a Sales Associate at LUCA FALONI, you will be the face of our brand, engaging with customers, and assisting them in finding the perfect pieces that match their style. Your genuine passion for fashion and outstanding customer service skills will play a pivotal role in making our store a destination for luxury seekers.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide personalised styling advice and product recommendations based on customer preferences.
• Create and maintain attractive visual displays that reflect the LUCA FALONI brand aesthetic.
• Engage with customers to build strong relationships and provide an exceptional shopping experience.
• Process transactions accurately and efficiently using the point-of-sale system.
• Assist in inventory management, including restocking and maintaining product presentation.
• Stay updated on product knowledge and brand information to address customer inquiries.
• Contribute to achieving sales targets and store goals.

Qualifications

• Passion for fashion and an eye for quality and style.
• Strong communication and interpersonal skills.
• Customer-focused attitude with a desire to exceed customer expectations.
• Enthusiastic and approachable demeanour.
• Previous retail or customer service experience in luxury sector is a plus.
• Competitive hourly wage and sales incentives.
• Employee discounts on LUCA FALONI products.
• Opportunities for growth within a luxury fashion brand.
• Collaborative and supportive team environment.
• Exposure to the world of luxury fashion and craftsmanship.

If you're ready to embark on a journey in luxury fashion retail and contribute to an exceptional shopping experience, we'd love to hear from you! Apply by sharing your resume and a brief cover letter highlighting your passion for fashion and customer service.

We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.

Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.

We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.

Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.