Sales Expert and Customer support Part-Time (Remote out of hours incentive)

MJP ELECTRICAL SERVICES LTD; Bristol; Remote; GBP 15,000; Part time

Job summary

Join a dynamic and fast-growing electrical company in Bristol as a Sales Expert and Customer Support representative. This part-time role offers flexible working patterns and is perfect for motivated individuals looking to make a significant impact. You will be responsible for converting sales inquiries, scheduling engineering jobs, and providing outstanding customer service. With a focus on empathy, honesty, and professionalism, this company values its clients and employees alike. Enjoy benefits such as a pension scheme, wellbeing initiatives, and opportunities for advancement in a supportive environment.

Benefits

Pension Scheme

Wellbeing Initiatives

Gym Membership

Team Events

Social Days

Free On-Site Parking

Medical Insurance

Commission and Performance Incentives

20 Days Holiday Plus Bank Holidays

Qualifications

• Sales experience is essential for this role.
• Highly organized with excellent time management skills.
• Friendly and outgoing communication is a must.

Responsibilities

• Support management in delivering exceptional services.
• Answer calls and inquiries promptly and courteously.
• Schedule and organize engineer jobs weekly.

Skills

Sales Experience

Organizational Skills

Time Management

Communication Skills

Customer Focus

Multitasking Ability

Job description

Sales Expert and Customer Support Part-Time (Remote Out of Hours Incentive)

Be among the first 25 applicants - 1 month ago

Join Our Growing Team

MJP Electrical Services Ltd is a dynamic and fast-growing electrical company based in Bristol, with a reputation for excellence. We are expanding and focused on delivering outstanding customer service. This is a great opportunity for those looking to make a significant impact in a thriving business.

Description

Join Our Growing Team - MJP Electrical Services Ltd is a dynamic and fast-growing electrical company based in Bristol, with a reputation for excellence. We are expanding and focused on delivering outstanding customer service. This is a great opportunity for those looking to make a significant impact in a thriving business.

Role Overview

We are seeking sales representatives who are highly organized, proactive, and customer-focused. Your role is essential for efficient operations and scalability, involving converting sales inquiries and scheduling engineering jobs.

Vision

Enhancing lives through outstanding electrical services.

Flexible Working Patterns

We require coverage 7 days a week, 8 AM to 8 PM. Options include Office, Hybrid, or Remote working. Core hours are 10-2 pm, Monday to Friday, for part-time availability.

Key Responsibilities

• Support management in implementing the company's vision and delivering exceptional services.
• Collaborate within high-performing teams.
• Develop and deliver services meeting high standards.
• Contribute to the company's vision, mission, and strategy.
• Promote change, communication, and continuous improvement.
• Review and optimize working standards for effectiveness.

Specific Roles

• Answer calls and inquiries promptly and courteously.
• Guide customers on suitable services.
• Follow up with customers post-project for feedback.
• Respond to emails from Check-a-trade, Google, etc.
• Update customers on job statuses.
• Log inquiries and requests accurately.
• Schedule and organise engineer jobs weekly.
• Coordinate onboarding for new staff.
• Ensure feedback questionnaires are completed in real-time.

Generic Roles

• Represent the company externally as needed.
• Meet or exceed performance targets.
• Comply with policies on equality, diversity, GDPR, and health & safety.
• Uphold company values and standards.
• Engage in personal and team development.
• Perform additional duties as assigned.

Core Values

We prioritize clients, aiming to enhance their lives and those of our employees.

• Empathy
• Honesty
• Trust
• Professionalism

Requirements

• Sales experience essential
• Systematic approach
• Motivated, goal-oriented
• Highly organized with excellent time management
• Friendly, positive, and outgoing communication skills
• Ability to handle pressure and multitask
• Proactive and customer-focused
• Detail-oriented with a knack for improvement
• Resilient in challenging situations

Benefits

What We Offer:

• Salary of £15,000
• Opportunities for advancement
• Pension scheme
• Wellbeing initiatives and gym membership
• Team events and social days
• 20 days holiday plus bank holidays (pro-rata)

Additional Information

• Free on-site parking and medical insurance
• Commission and performance incentives

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Sales and Business Development

Industries

• Construction

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