Sales Executive, Malmaison

Hotel Du Vin; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned hospitality group in Glasgow is seeking a Sales Executive to manage and develop relationships with local clients, driving corporate and social business. The ideal candidate should have a background in customer service and a passion for sales. Responsibilities include engaging with the community via social media and ensuring top-notch service to guests. Offers competitive pay and extensive perks including staff discounts and development programs.

Benefits

Heavily discounted staff room rates

35% off dining bill

Fully funded apprenticeship programs

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary anniversary stays

Qualifications

• A background in a customer service role (6 months or more preferred).
• Experience with social media.
• Confidence when speaking to customers.

Responsibilities

• Manage and develop relationships with local clients to drive business.
• Engage with the community through social media.
• Generate inquiries and maximize conversions.

Skills

Customer service experience

Sales enthusiasm

Social media experience

Communication skills

Problem-solving skills

Computer skills

Active listening

Job description

Sales Executive, Malmaison

Competitive Salary / 40 Hours

Permanent Contract

Location: Glasgow

So, let’s cut to the chase… Are you looking for a new challenge? Wanting to take your next (or first!) step into sales? Think differently and don’t settle for anything less than the best? Keen to mix business with pleasure? Well, it would appear this may be your lucky day! We are looking to fill a new position within our Sales Team at Malmaison. As a Sales Executive, you will manage and develop relationships with local clients to drive both corporate and social business into the hotel. You will also champion social media efforts, engaging with the local community and beyond to raise awareness and increase engagement. Your role will involve generating inquiries, maximizing conversions, and showcasing our fabulous hotel and services. Making great experiences happen for our guests will be your top priority, ensuring they receive top-notch service every time.

You will (ideally!) have…

• A background in a customer service role (6 months or more preferred)
• A natural enthusiasm for sales and relationship building
• Experience with social media
• Confidence when speaking to customers
• A hunger to succeed and meet targets
• Problem-solving skills; using your initiative to prevent complaints and communicating effectively with management to ensure smooth operations
• Good computer skills and active listening abilities

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night
• Discounted friends and family room rates with 50% off the best available rate
• 35% off your bill when dining in our brasseries and bistros
• Fully funded apprenticeship programs supporting your career development
• High street discounts on shops, experiences, holidays, and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare cash plans including dental, optical, and medical from just £5/month
• Referral schemes paying up to £1500 for successful hires
• A professional uniform that looks sharp
• A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, Mental Health Awareness Week, and more
• Access to Wagestream for instant pay access and financial management tips
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast
• Support for The Brain Charity, helping those with neurological conditions
• Employee Assistance Programme offering free, confidential advice 24/7

Our Sustainability Goals include:

• 100% renewable energy for our electricity, primarily from wind farms
• Recycling at least 70% of hotel waste
• Transition to chemical-free cleaning systems in our hotels
• Encouraging staff volunteer work for sustainable charities, two days per year, paid

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.