Sales Executive London

Zego; Greater London; Hybrid; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Market-competitive salary

Annual performance bonus

Share options

Private medical insurance

Pension, generous holiday, and £1,000/

Job summary

Zego is reinventing insurance with real-time, AI-driven infrastructure designed to back drivers and power innovative coverage. We’re building the future of insurance where high-performance teams own impactful work.

As we hire, you’ll join a fast-moving, ownership-driven culture that values collaboration, fast iteration, and delivering customer-first outcomes. Our hybrid setup combines London office collaboration with focused remote work.

Qualifications

• Proven skills in a high performing target-driven customer call centre environment.
• Experience in a high target environment with daily call targets.
• Obsessive about customer experience and advocate for customer needs.
• Able to listen to customers and provide advice and support.
• Able to multitask, set priorities and manage time effectively.
• Good understanding of GDPR rules and be able to use multiple systems.
• Experience in insurance or FCA regulated business.

Responsibilities

• Make outbound calls to prospective customers and guide them through the sales process.
• Handle incoming sales calls, mid-term adjustments, renewals and returning customers.
• Assess customer insurance needs and advise on Zego products within compliance guidelines.
• Provide professional customer support over phone, live chat and email.
• Maintain a positive, empathetic and professional attitude and build trust with customers.
• Respond promptly to customer inquiries and log communications in internal system.
• Follow GDPR guidelines in all communications with customers.

Skills

Call center sales & service experience

High-target environment

Customer experience advocate

Active listening & advisory

Multitasking & time management

GDPR/compliance knowledge

Insurance/FCA regulated experience

Tools

CRM systems

Job description

About Zego

At Zego, we're on a mission to do the good thing, not the insurance thing. Insurance hasn't changed much in over a century. The way we live, work and travel has. We're building the real-time, AI-driven infrastructure that powers innovative insurance, so good drivers get cover that works the way they actually drive. We're not just updating insurance; We're leading the AI evolution in insurance

For us, AI isn't a line on a roadmap or a buzzword on a slide. It's our operating reality, and it's how we build products that back drivers instead of the old insurance playbook. We don't do things slowly, and we don't do bureaucracy. We back high-performance builders who want ownership, early responsibility and the chance to do the most career-defining work of their lives. You'll get the space to try things, the tools to move fast, and the room to see your ideas reach millions of drivers.

Do not take our word for it. Read what Zegons say about us on Glassdoor.

If you're ready to build the future of insurance, we're hiring.

What you'll be doing

• You will work through the new and existing business leads by making outbound calls to prospective customers, helping them through the sales process.

• You'll deal with incoming sales calls, mid-term adjustments, renewals and returning customers.

• You will assess customers insurance needs and advice on appropriate Zego insurance products, whilst always following compliance guidelines.

• You will ensure customer satisfaction and provide professional customer support over phone, live chat and email.

• You will maintain a positive, empathetic and professional attitude towards customers at all times and build productive trust relationships.

• You will respond promptly to customer inquiries whilst making sure all communication is documented and logged in our internal system.

• You will follow GDPR guidelines and processes in all communication with customers

What you will need to be successful

• You will have proven skills working within a high performing target-driven customer call centre- sales and service environment, ideally in a call centre setting.

• You've worked in a high target environment, high revenue, daily call targets.

• You are obsessive about customer experience and act as an advocate for our customer’s needs.

• You're able to listen to customers and be able to give advice and support.

• You have an ability to multitask, set priorities and manage time effectively.

• You will have a good understanding of GDPR rules and regulations and be able to use multiple systems at the same time.

• Ideally, you will have experience in insurance or an FCA regulated business.

The Zego ways of working

Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid: some of us are in our central London office weekly, others monthly or quarterly. It's about finding the balance between face time and focus that produces great work and a healthy life around it.

We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It's a serious investment and consistently one of the best parts of the year.

Here is what the last one looked like.

Benefits

Market-competitive salary, benchmarked against your function and reviewed every year

Annual performance bonus, linked to company performance and your contribution

Share options, a real stake in the company and a share in the future you build

Private medical insurance, for you and your family

Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new

Cutting-edge systems and tools, so you always have what you need to drive your impact

Ready to do the most impactful work of your career? We want to hear from you.

Zego, leading the AI evolution in insurance.

Equal opportunities

We're an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.