Sales Executive – Legal Services

Co-op; United Kingdom; Remote; GBP 25,000 - 40,000; Full time

Job summary

A leading legal services provider seeks a Sales Executive to engage with clients regarding later life legal services. This role requires excellent customer service skills and offers comprehensive training. You will work closely with clients, providing solutions tailored to their needs, while helping them understand complex legal issues. The position is remote across the UK with occasional travel and comes with a competitive salary and numerous employee benefits.

Benefits

Competitive salary

Coaching and training

Pension with employer contributions

Monthly incentive scheme

28 days holiday plus bank holidays

Discounts on products

Free wellbeing support

Money management app access

Qualifications

• Previous experience in consultative sales and support.
• Full UK driving license and access to a vehicle.
• Confidence and empathy when speaking with clients.
• Active listening and adaptable communication skills.
• Ability to achieve key sales targets.

Responsibilities

• Attend video or phone appointments to discuss legal services.
• Identify client needs and provide suitable solutions.
• Explain legal issues in an understandable manner.
• Develop positive relationships with Co-op colleagues.
• Travel occasionally for face-to-face meetings.

Skills

Customer service skills

Communication skills

B2B or B2C consultative sales experience

Ability to engage diverse clients

IT skills

Job description

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Sales Executive – Legal Services
£25,000 base salary, OTE £40,000 plus excellent benefits (Work Level 6B)
Monday-Saturday, 37.5 hours flexible between 9am and 9pm, with 3 evening requirement and one in four Saturdays, or part time minimum 30 hours over 4 days per week.
Remote across England and Wales with occasional travel required.
For this role you’ll be required to start on 20th October 2025

We’re looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues – without the jargon. You’ll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support.

In this role, you’ll discuss solutions with potential clients using a consultative approach. You don’t need a background in law to do this job, as we’ll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy.

What you’ll do

• attend video or phone-based appointments to discuss the benefits of later life legal services with clients
• work closely with clients to identify their different needs, providing information and solutions to best meet their requirements
• explain legal issues to clients in an understandable way, without legal jargon
• develop positive relationships with Co-op colleagues, working together to provide the best possible client journey
• perform to agreed targets to deliver outstanding client outcomes and commercial success
• occasionally travel for face to face client or company meetings

This role would suit people who have

• previous experience of B2B or B2C consultative sales and supporting customers to make decisions
• a full UK driving licence and access to your own vehicle
• confidence, empathy and understanding when speaking with potential clients
• active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions
• the ability to consult and influence while showing enthusiasm for our products and services
• advanced level of literacy and numeracy
• the ability to achieve key targets
• good general IT skills, with the ability to quickly learn and adapt to new systems

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

• competitive salary
• coaching, training, and support to help you develop
• pension with up to 10% employer contributions
• monthly incentive scheme
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• 30% discount on Co-op own brand Food products and 10% discount on other products and services
• free support for your physical, financial, and mental wellbeing
• Wagestream – a money management app that gives you access to a percentage of your wage as you earn it