Sales Executive (KMH/NE/1188)

Keepmoat Homes; Hebburn; On-site; GBP 25,000 - 35,000; Full time

Job summary

Keepmoat Homes is seeking a Sales Executive for the North East region. This role involves guiding customers through the buying process, maintaining contact, and achieving sales targets. Ideal candidates will possess strong communication skills and a proven sales background, promoting the company’s core values to ensure customer satisfaction.

Benefits

Competitive rates of pay

Bonus Scheme based on performance

Staff Offers for health club memberships

Encouragement for initiative and ideas

Opportunities for career development

Qualifications

• Experience in sales or customer service roles required.
• Ability to provide excellent customer service and build relationships.
• Relevant formal qualifications preferred but not mandatory.

Responsibilities

• Assist customers throughout the buying process, in person and by phone.
• Ensure follow-up procedures are maintained and respond to customer issues.
• Open the show home and maintain the presentation of the Sales Information Centre.

Skills

Customer Service

Sales Skills

Negotiation Skills

Communication

Initiative

Creativity

Education

GCSE or equivalent in English and Maths

Job description

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Job Opportunity: Sales Executive - North East

We have an exciting opportunity for a Sales Executive to join our North East region. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspects of build, sales, and progression. They will also ensure the standard follow-up procedures are adhered to and that all complaints and issues from customers are responded to.

The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits are taken within set guidelines, working with third parties such as banks, solicitors, and estate agents to progress each sale through to completion in a timely manner.

The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.

Skills, Knowledge & Experience

We are looking for someone who fits with our core values at Keepmoat; they will be passionate about customer service and possess strong initiative, drive, and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open, and friendly with our customers. They will be open-minded, flexible, and creative with a progressive mindset and the ability to see the bigger picture.

Education & Qualifications

• Educated to GCSE or equivalent standard in English and Maths.
• Formal sales/customer service specific qualifications (Desirable).

Why Work for Us?

At Keepmoat Homes, we pride ourselves on being a great place to work. As the market leader in our industry, we want to attract, motivate, and retain the best people who can deliver the best service for our customers.

• Competitive rates of pay – regularly checked against competitors, reviewed annually.
• Bonus Scheme – linked to team and company performance.
• Staff Offers – holidays, health club memberships, days out, and more.
• Trust – we encourage ideas and initiative.
• Development – genuine opportunities to progress your career.

Our Values

• Straightforward – efficient, friendly, honest, respectful.
• Collaborative – working together to deliver the best customer experience.
• Passionate – caring about our work and delivering results.
• Creative – proactive, flexible, resourceful, and tailored solutions.