Sales Executive - Conference & Events

Work Your Way to Pullman & Mercure Melbourne Albert Park!

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travelers. Our dual-brand hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities like a pool and gym. We also host one of the largest conference centers in Melbourne, with 31 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

Pullman & Mercure Melbourne Albert Park has an exciting opportunity for an experienced and proactive Sales Executive - Conference & Events to join our dynamic team. This role is ideal for someone looking to advance their career in Conference and Event Sales and gain valuable exposure in the industry.

Reporting to the Associate Director of Sales, your key duties will include, but are not limited to:

1. Responsible for responding to client enquiries.
2. Contacting clients to determine their meeting and event needs.
3. Provide quotations for reactive / repeat conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
4. Host and conduct site inspections for prospective and existing clients.
5. Follow up with clients for repeat opportunities.
6. Coordinate event details with the Event Planning & Group Reservations teams to ensure smooth and effective responses to clients.

Qualifications

To be successful in this role you will have a proven track record of performance, as well as:

1. Previous sales experience including outbound calling and meeting established KPIs.
2. Knowledge of OPERA, Delphi systems (desirable, but not essential).
3. Offer outstanding service by providing the real deal to clients.
4. Strong administration and coordination skills, especially in regards to deadlines.
5. Strong knowledge of Microsoft Office suite essential.
6. The ability to find the “yes” in every situation, excellent attention to detail and great customer service skills.
7. Excellent communication skills and professional telephone manner.
8. A friendly, outgoing personality and a high standard of personal presentation.
9. Excellent attention to detail.

Benefits and Perks

1. On-site car park while on duty.
2. Access to confidential Employee Assistance Program.
3. Inclusive and diverse environment.
4. A friendly and supportive work environment.
5. Reward and recognition programs.
6. Mentoring and career development alongside experienced and dedicated professionals.
7. Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.

Apply today and see where your Accor career can take you!

We are unable to provide sponsorship for this role, so Australian working rights are required.