Sales Executive - Chester, Cheshire

Hotel Indigo Chester; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A boutique hotel in a historic neighborhood seeks a Sales Executive to assist in sourcing new leads and business opportunities. This role involves proactive sales within the hospitality sector, requiring excellent customer service skills and strong relationship-building abilities. Join this vibrant team to contribute to the hotel's evolution and enjoy benefits like discounted room rates, dining discounts, and flexible shifts.

Benefits

Heavily discounted staff room rates

50% off dining

Fully funded apprenticeship programs

Cycle to work scheme

Healthcare cash plans

Referral schemes

Flexible shift patterns

Monthly recognition rewards

Financial wellbeing platform access

Employee Assistance Programme

Qualifications

• Ideally have experience in proactive sales within the hospitality sector.
• Excellent customer service skills and a passion for sales.
• Strong relationship-building abilities.

Responsibilities

• Assist in sourcing new leads and business opportunities.
• Implement sales plans to drive measurable increases.
• Research market intelligence and deliver new business updates.

Skills

Proactive sales experience

Customer service skills

Relationship-building abilities

Motivated by success

Job description

We're looking for a Sales Executive to join our team and assist the Head of Sales in sourcing new leads and business opportunities. This role will focus on all market segments and geographical areas, including the international luxury leisure market, national and local corporate companies, and various industry sectors. Responsibilities include focused research utilizing local knowledge, contacts, the internet, and social media platforms.

The Sales Executive should have experience in proactive sales, ideally within the hospitality sector, though this is not essential. The candidate must possess excellent customer service skills, a passion for sales, and strong relationship-building abilities. The role requires a highly driven, tenacious individual motivated by success, with a professional telephone manner.

Working directly with the Head of Sales, General Manager, and other key stakeholders, you will ensure all key business opportunities are identified and exploited. The role involves implementing sales plans to drive measurable increases in occupancy, average rates, volume, and sales in food & beverage and banquets. Developing and maintaining relationships with key clients and external contacts to generate group and convention business, including room sales, F&B sales, and catering services, is essential.

You will be responsible for researching and delivering market intelligence and new business updates using tools like Google Alerts, and developing strong local product and competitor knowledge. All applicants must be eligible to live and work in the UK, with documented evidence provided during the recruitment process.

Our Hotel Indigo Chester is located in a historic neighborhood rich in architectural traditions and local stories. Chester is a vibrant cultural hub, known for its ancient walls, arts scene, and lively bars, restaurants, and nightclubs. The hotel offers a unique working environment, where you can share the stories of our neighborhood and contribute to the evolving brand of Hotel Indigo. If you're outgoing, energetic, enthusiastic, a natural storyteller, and passionate about customer service, this could be the perfect place for you.

Benefits include:

• Heavily discounted staff room rates at all Castlebridge properties for you and your friends and family, starting from £50 per night with breakfast included.
• 50% off dining in our restaurants and bars.
• Fully funded apprenticeship programs to develop your career without pay reduction.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare cash plans covering dental, optical, medical, and more, from just £1 per week.
• Referral schemes for recommending friends or family.
• Flexible shift patterns and contracts to suit your lifestyle; we operate 24/7.
• Monthly recognition through our 5-Star Service rewards program and monetary rewards for long service milestones.
• Access to Wagestream, a financial wellbeing platform, allowing you to access your pay as needed.
• Employee Assistance Programme offering free, confidential advice 24/7.
• An internal social media platform connecting colleagues across the group.