Sales Executive

Lexus Leicester; Swindon; On-site; GBP 19,000 - 65,000; Full time

Job summary

A leading automotive dealership in Swindon is seeking a Sales Executive to engage with customers, understand their needs, and promote Lexus products. The candidate should possess strong communication and customer service skills, a full UK driving licence, and the ability to work flexibly. This role offers OTE of £65,000, with a team bonus, and career progression opportunities.

Benefits

Contributory pension

Life assurance

Birthday off

Company vehicle

Career progression opportunities

Qualifications

• Full UK driving licence required.
• Eligibility to work in the UK.
• Flexible hours and travel to training sessions.

Responsibilities

• Listen to customers to uncover their needs.
• Match customer to products and maximize opportunities.
• Guide customers and adapt to their buying strategy.

Skills

Customer service orientation

Strong communication skills

Good IT skills

Ability to build rapport

Analytical thinking

Education

Good level of general education – GCSE English and Maths

A Levels or equivalent preferred

Tools

MS Word

PowerPoint

Excel

Job description

Overview

Sales Executive – Lexus Swindon, Swindon, UK

Salary: £19,750 - £65,000 yearly

Centre: Lexus Swindon

Responsibilities

• Listen and talk to customers to uncover their needs and build trust and rapport
• Be curious to learn and become fluent in Lexus’s products and services to use knowledge in sales conversations
• Match customer to product and maximise opportunities through features and add-ons
• Guide customers, advise them, and adapt to their buying strategy while demonstrating suitable options
• Encourage customers to experience the product through test drives
• Ensure customer issues are resolved along the customer journey
• Maximise opportunities for sales leads via multiple channels: follow-up calls, enquiries, walk-in customers and online queries
• Maintain a results-focused approach with a focus on solutions
• Be open to change, new processes and ideas to credibly respond to customers and qualify expectations
• Collaborate with colleagues across the business to provide seamless service and ensure follow-up by appropriate experts (e.g., Fleet sales)

Qualifications

• Location of Centre
• A full UK driving licence
• Eligibility to work in the UK
• Flexible to work hours and travel to training sessions
• Professional appearance and high standards of verbal and written communication

Experience And Skills

• Good level of general education – GCSE English and Maths; A Levels or equivalent preferred
• Good IT skills (MS Word, PowerPoint and Excel) and social media skills
• Previous experience within an automotive sales environment
• Strong communication skills, ability to build rapport with customers
• Ability to work independently and as part of a team
• Strong customer service orientation in a high-pressure environment
• Analytical and quick thinking

Remuneration And Benefits

• OTE £65,000 with team bonus
• Contributory pension and life assurance
• Birthday off
• Training and ongoing development with the Toyota & Lexus Academy
• Company vehicle
• Career progression opportunities