Sales Executive

Pulman; Sunderland; On-site; GBP 45,000 - 55,000; Full time

Job summary

Join Pulman as a Sales Executive and experience a fantastic working environment while providing exceptional customer service. With a competitive OTE of £50,000, you will work in our Sunderland and Durham Volkswagen sites, contributing to our mission of exceeding customer expectations. We're excited to welcome an enthusiastic and driven individual ready to thrive in a supportive team environment.

Benefits

Company Car

Performance Related Bonus

25 Days Holiday

Company Pension Scheme

Free Uniform Refresh Annually

Access to Health & Wellbeing Programs

Qualifications

• Sales experience is essential for this role.
• Possess excellent communication skills coupled with great business acumen.
• Confident with the latest digital technology.

Responsibilities

• Providing a fantastic customer experience, going above and beyond expectations.
• Ensuring sales processes are consistently followed.
• Embracing showroom digital technology including personalized videos.

Skills

Communication

Customer Experience

CRM Skills

Product Presentation

Empathy

Time Management

Job description

Salary: £50,000 OTE
Type: Full Time- 5 days a week
Department: Sales
Location: Pulman Volkswagen, Durham & Pulman Volkswagen, Sunderland

Working Hours: 5 days a week- Monday to Saturday

It’s never been a better time to join the Pulman Group. Our staff are the heart of our business, we believe a good work life balance brings out the best in them which is why we have changed our working week. You will work 5 days a week Monday to Saturday with a SUNDAY OFF!

We are looking for an enthusiastic, positive and driven Sales Executive to join our fantastic Pulman Sales team. We are looking for an individual who is excited about working with Pulman Volkswagen and the digital showroom revolution. We will provide you with the grounding to understand our customer’s needs, become a product genius and learn to sell in an environment that is relaxed and friendly.

We have vacancies at our Volkswagen sites in Sunderland & Durham!

We are also welcoming applications from other retail industries to join our fast-track programme.

About Pulman:

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT, CUPRA and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 250 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

The Role:

The Sales Executive role consists of:

• Providing a fantastic customer experience. Going above and beyond customer expectations!
• Excellent CRM skills resulting in customers making the right choice.
• Embracing the latest showroom digital technology including personalised videos.
• Help Pulman to achieve industry-leading standards of customer care and process efficiency.
• Ensure Sales processes are followed at all times.
• To be FCA compliant and follow the route to becoming a Band qualified Sales Executive.

Package:

• OTE earnings of £50,000 (uncapped)
• Year-end performance related bonus
• Company car
• Company pension scheme
• 25 days’ holiday rising with length of service
• Average holiday pay
• Laptop
• Free uniform with annual free of charge refresh every year
• 5 day working week

The Person:

• Possess excellent communication skills coupled with great business acumen and have a strong desire for success.
• Excellent empathy skills to exceed customer expectations.
• A natural ability in product presentation.
• Confident with the latest digital technology.
• Ability to multi-task and have excellent time-management skills.
• Strong sense of loyalty to develop within Pulman.
• To be a team player and above all focused on delivering a fantastic customer experience.
• Sales experience is essential for this role!

BEING PULMAN EMPLOYEE BENEFITS SCHEME:

People are at the heart of the Being Pulman Culture. That is why we offer our amazing employees a fantastic reward and benefits package alongside competitive industry salaries.

Pulman Annual Leave
25 days annual leave plus bank holidays. For every 5 years worked at Pulman, increase your holidays by an extra day up to 30 days per annum.

Pulman Retail Savings
Access hundreds of retail discounts including grocery e-vouchers for online and instore use. Save up to 51% on holidays abroad and in the UK. Save up to 27% on leading cinemas. Available for yourself and your household.

Pulman Health & Wellbeing
Looking after our staff health and wellbeing is a top priority. That is why we have partnered with SAGE to offer all our employees’ access to legal, financial advice and counselling. With OnDemand GP our employees can cut waiting times and admin with GP video consultations and prescriptions sent directly to local pharmacies. Gym discounts are available at over 3000 participating health & leisure centres. Finally, Hapi-life is a resource library available to all our employees to support across a wide range of wellbeing topics and services.

Pulman Medical Care
All our employees’ can claim one eye test, one dental check-up and one flu jab per year.

Pulman Pensions and Insurance
Pulman pay 4% of an employee annual salary into the workplace pension. Death in service insurance is also included for all Pulman employees.

Pulman Uniform
Re-fresh your uniform once per year for free.

We regret that, due to volume for roles at Pulman, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion. At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.

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Learn all about Being Pulman. The Pulman values and culture.

Registered in England No. 03597141

VAT Registration No. 100140209

FCA Statement

Pulman Volkswagen, Pulman Volkswagen (Durham) Buzz Centre, Pulman Buzz Centre Sunderland and CUPRA Sunderland are trading names of Mike Pulman Limited, which is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 308745 – we are a credit broker not a lender. Pulman SEAT Limited & Pulman Škoda Limited are Appointed Representative of Mike Pulman Ltd, which is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 308745 – we are a credit broker not a lender.

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