Sales Executive

Taylor Wimpey Plc; North East; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading construction company in the United Kingdom is seeking a dedicated Sales Consultant to ensure exceptional customer experiences throughout the home purchasing process. The ideal candidate will have sales experience in the housing industry, high levels of self-management, and exceptional customer service skills. This role requires weekend work and offers various benefits, including retail discounts and private healthcare.

Benefits

Retail discounts

Life insurance

Private healthcare

Pension schemes

Flexible benefits options

Qualifications

• Sales experience in the housing industry.
• Exceptional customer service and sales skills.
• High levels of self-management required.

Responsibilities

• Take ownership of the development and purchase process.
• Become the reference point for the purchaser.
• Conduct market research and generate sales pipeline.

Skills

Sales experience in the housing industry

Exceptional customer service

High levels of self-management

Job description

To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business.

Primary Responsibilities

1. Take ownership of the development, all aspects of presentation, and the entire purchase process.
2. Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
3. Promote and facilitate the use of company-recommended mortgage brokers and solicitors to ensure an efficient service and meet purchasing deadlines.
4. Ensure all administrative and reporting requirements are met according to company policies and timelines.
5. Conduct market research, price benchmarking, advertising, incentives, PR, and other marketing activities proactively to generate the sales pipeline.
6. Proactively identify target customers, create appointments, follow-up leads, and ensure sales targets and customer satisfaction levels are achieved.
7. Perform inspections, introduce customers to their new home, ensure familiarization, and provide aftercare at defined intervals post-move-in.
8. Ensure health and safety of customers, colleagues, and other parties on site, adhering to legal and company standards.
9. Follow and adhere to company procedures, standards of performance, and the Sales Manual.

The role requires regular weekend and bank holiday work. Taylor Wimpey is a proud Disability Confident Employer committed to diversity and inclusion. We guarantee an interview to applicants declaring a disability who meet minimum role requirements.

Essential Requirements

• Sales experience in the housing industry
• High levels of self-management
• Exceptional customer service and sales skills
• Computer literacy
• Full driving license and ownership of a car

At Taylor Wimpey, we don't just build houses; we build futures—locally and across the UK and Spain. We offer opportunities for growth, development, and making a positive impact on communities. Our benefits include retail discounts, life insurance, private healthcare, pension schemes, and flexible benefits options. Join us in creating homes and careers that matter.