Sales Executive

Taylor Wimpey Plc; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading homebuilder in Newcastle upon Tyne is seeking an individual to take ownership of the customer experience in home purchases. You'll promote efficient service and drive sales while ensuring customer satisfaction. Ideal candidates will have sales experience in the housing industry and exceptional customer service skills, with a passion for making a positive impact.

Benefits

Retail discounts

Company-funded life insurance

Private healthcare

Access to a quality pension scheme

Discounted house purchase scheme

Car leasing scheme

Responsibilities

• Take ownership of the development and the entire purchase process.
• Promote company-recommended mortgage brokers and solicitors.
• Ensure all administrative and reporting requirements are met.
• Proactively search for target customers and create appointments.
• Conduct inspections and introduce customers to their new homes.

Skills

Sales experience in the housing industry

Exceptional customer service skills

Computer literacy

High levels of self-management

Full driving license and ownership of a car

Job description

Overview

To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business.

Primary Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process.
• Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
• Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
• Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
• Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
• The role requires regular weekend and bank holiday working.

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Qualifications

• Sales experience in the housing industry
• High levels of self-management
• Exceptional customer service skills & sales excellence
• Computer literacy
• Full driving license and ownership of a car

Benefits and About Taylor Wimpey

Make a Home at Taylor Wimpey. At Taylor Wimpey, we don't just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you'll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it.

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We offer benefits as standard, including retail discounts, company-funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, and the option to tailor your benefit package to suit your needs with additional annual leave or dependants’ cover. Our total reward offer supports our culture as a welcoming community where everyone can feel at home. We provide opportunities for growth and development and invest in industry-leading professional training and development to unlock potential across various opportunities and environments. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.