Sales Executive

F1 Arcade HO; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join F1 Arcade, the world's first official Formula 1 social entertainment venue, as a Sales Executive in London. This role focuses on managing customer inquiries, maximizing revenue, and enhancing guest satisfaction through effective relationship building and sales strategies. Enjoy a range of perks including uncapped commissions and generous discounts.

Benefits

Uncapped commission structure

50% off food & drink for you and friends

Complimentary off-peak racing for you and friends

Monthly team social events

Twice yearly team parties

Free on site Personal Training sessions

Access to GP 24/7

Paid cash plans for health services up to £950

Enhanced maternity & paternity pay

Generous holiday entitlement of 25 days + bank holidays

Qualifications

• Experience in a hospitality sales environment.
• Engagement with clients and stakeholders.
• Knowledge of booking systems, ideally Collins.

Responsibilities

• Manage inbound enquiries and ensure a premium customer journey.
• Maximize revenue through upselling and client relationships.
• Coordinate corporate and social events with clients.

Skills

Sales experience

Customer service

Relationship building

Tools

Booking systems

Job description

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F1Arcadeis theworld's first official Formula 1social entertainment venue, where high-octane excitement meets exceptional hospitality! Each meticulously designed venue features up to 90 state of the art full motion F1 racing simulators, a world-class food menu and openkitchen, an enormous cocktail and champagne bar, along with private and semi-private event spaces, perfect for all group sizes.

We first opened our doors at St Paul’s, London in November 2022, and have further added arcades in Birmingham, as well as in the US in Boston & Washington D.C. Whether you’re a racing fan or not, this is a social gaming experience like no other.

We’re looking for aSales Executiveto join our team at ourUK HQ at King’s Cross!

Key Responsibilities of the Sales Executive:

• Managing a high volume of inbound enquiries from start to finish.
• Ensure guests receive the ultimate Formula One experience by offering the most appropriate products and setup available based on their requirements.
• Maintain a high level of customer service and increase guest satisfaction, ensuring a smooth and premium customer journey.
• Maximise revenue by converting enquiries, recognizing business prospects and upselling at every opportunity.
• Build an excellent relationship with the Operations team who you will be working closely with daily.
• To have an in-depth knowledge and understanding of the operation of the business and the products on offer.
• Liaise with clients to coordinate corporate or social events, building rapport and creating professional relationships.
• Occasionally conduct proactive sales, targeting UK businesses with a view to promote and pro-actively sell venue event services.

If you have experience in the below too that would be advantageous:

• Previous sales experience within a hospitality setting.
• Client and stakeholder engagement at various levels.
• Using booking systems (Collins ideally but not essential).

What we can offer you:

• Uncapped commission structure.
• Great team discount of 50% off food & drink at any time for you and up to 3 friends.
• Complimentary off-peak racing for you and up to 3 friends.
• Monthly team social events.
• Twice yearly team parties.
• Free on site Personal Training sessions.
• Access to GP 24/7.
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.
• Enhanced maternity & paternity pay.
• Employee discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Generous holiday entitlement of 25 days + bank holidays.
• Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us to fuel your career at F1 Arcade!