Sales Executive

Artemis Search & Selection Limited; Lisburn; On-site; GBP 80,000 - 100,000; Full time

Job summary

A reputable manufacturing company in Lisburn is seeking a proactive Inside Sales Executive to enhance customer engagement and drive sales. The ideal candidate has experience in telesales, excellent communication skills, and the ability to manage multiple tasks. This role offers a competitive salary, generous annual leave, onsite gym access, and other benefits. You’ll work closely with the sales and marketing teams to ensure customer satisfaction.

Benefits

Generous annual leave

Onsite gym access

Free onsite parking

Online health support

Easy access to transport links

Qualifications

• At least 1 years experience in an inside sales/telesales role with a sales track record.
• Confident communicator with friendly telephone manner.
• Organised and detail-oriented.

Responsibilities

• Proactively contact customers to increase sales.
• Provide excellent customer service via calls and emails.
• Maintain accurate records in CRM system.

Skills

Customer engagement

Sales skills

Communication

Organizational skills

Teamwork

Tools

CRM systems

Job description

Overview

Inside Sales Executive

Salary: Competitive + performance-related bonus
Hours: Full-time, 37.5 hours/week, Monday–Friday, 09:00–17:00
Location: Onsite

Our client is seeking a proactive, target-driven, and personable Inside Sales Executive to join a busy sales and marketing team within an established, reputable manufacturing company.

This role focuses on regular customer engagement, using upselling and cross-selling skills to drive sales, build lasting relationships and ensure customers feel valued and supported. You will also assist Business Development Managers and the wider team with day-to-day customer service enquiries and general administrative tasks.

Responsibilities

• Proactively contact customers to increase sales by suggesting relevant products and communicating new offers.
• Cross-sell and upsell based on customer needs and purchasing patterns.
• Provide excellent customer service by handling inbound and outbound calls, emails and messaging platforms professionally and efficiently.
• Provide basic product information and resolve queries or escalate when necessary.
• Maintain accurate records of interactions and sales opportunities in the company’s CRM system.
• Collaborate with the wider sales and customer service teams to ensure a consistent and positive customer experience.
• Support ad hoc administrative duties as required.
• Maintain and develop relationships with existing customers to encourage repeat business and long-term loyalty.

Qualifications

Essential:

• At least 1 years experience in an inside sales/telesales role, with a strong track record of handling both inbound and outbound calls to drive sales and customer engagement.
• Confident communicator with a friendly, persuasive telephone manner.
• Comfortable working towards targets or KPIs.
• Organised, detail-oriented, and able to manage multiple tasks efficiently.
• Team player with a proactive and positive approach to work.

Desirable:

• Familiarity with CRM systems (training provided).
• Language skills (e.g., Spanish) are a strong advantage.
• Experience working in product-based businesses or B2B sales.

Benefits

• Generous annual leave (e.g., 33 days, increasing with service).
• Onsite gym access.
• Free onsite parking.
• Income protection and death-in-service benefits.
• Online health and wellbeing support, including 24/7 GP appointments and physiotherapy sessions.
• Onsite EV charging.
• Easy access to transport links.

This role is ideal for someone who is customer-focused, persuasive and organized individual - you will spend your day driving sales, supporting customers and working closely with the sales and marketing team to ensure high-quality service and customer satisfaction.

For further information contact Kelsey at Artemis Human Capital.