Sales Executive

Lovell; Houghton-le-Spring; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a driven and compassionate Sales Executive to lead the sale of beautiful new homes in the North East. This role offers the opportunity to work closely with customers, guiding them through the sales process to find their forever home. With a focus on delivering exceptional customer service and building trusting relationships, you will play a key role in enhancing the customer journey. Join a company that values diversity, supports personal development, and is committed to making a positive impact in the communities they serve. If you are passionate about sales and customer satisfaction, this is the perfect opportunity for you.

Benefits

Bonus entitlement based on performance KPIs

26 days holidays pro rata

Life Assurance

Pension

Ability to purchase additional holiday

Access to discount portal

Cycle to Work scheme

Digital GP

Employee assistance programme

Sharesave scheme

Qualifications

• Experience in a customer-facing sales role, ideally selling new build homes.
• Proven track record of achieving sales and excellent customer service.

Responsibilities

• Dealing with sales enquiries and maintaining the COINS/CRM Sales workbench.
• Identifying and achieving sales through the Helping Hands and Part Exchange process.

Skills

Customer Service

Sales Experience

Relationship Building

Initiative

Education

Experience in Customer-Facing Sales Role

Tools

COINS/CRM

Job description

Job Description

Permanent - Full Time (Thursday to Monday 09.30am to 5.00pm)

We are currently looking for a positive, self-motivated, compassionate, and committed people person to join our team - someone to lead the sale of our beautiful new homes in the North East.

All our homes have been designed through our customer’s eyes to offer a modern, fresh, and flexible approach. We focus on delighting our customers with a home which matches their lifestyle, and we are looking for the right person to sell our customers their forever home.

Reporting to the Field Sales Manager, you will be responsible for:

1. Dealing with sales enquiries
2. Maintaining the COINS/CRM Sales and Prospect workbench
3. Proactively identifying and achieving sales through the Helping Hands and Part Exchange process
4. Preparing reports as required
5. Taking clients from their initial enquiry through the sales process to legal completion

As our Sales Executive, you will have experience in a customer-facing sales role, ideally selling new build homes. You will demonstrate a proven track record of achieving sales and providing excellent customer service, comfortable working under your own initiative. You will work with our customers sensitively and patiently in order to develop trusting relationships which support the whole customer journey and 5* experience in purchasing their new home.

Having your own transport and a full driving licence is essential.

Benefits

• Bonus entitlement based on performance KPIs
• Holidays - 26 days pro rata
• Life Assurance
• Pension
• Ability to purchase additional holiday
• Access to discount portal
• Cycle to Work scheme and the Lovell Way to EV
• Digital GP
• Employee assistance programme
• Sharesave scheme

As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.

We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people.

Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, to challenge the status quo whilst working as a team to achieve our goals, we always do the right thing and make Lovell a great place to work for all.