Sales Executive

Group 1 Automotive UK; Guildford; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading automotive retail group in Guildford seeks an experienced Sales Executive to provide exceptional customer service and manage the sales process from initial contact to vehicle handover. The role offers a competitive salary and benefits, including 33 days of annual leave, exclusive retail discounts, and opportunities for training and development. Ideal candidates have strong sales and customer service skills, and a full UK driving licence.

Benefits

33 days of annual leave

Employee discounts on cars

Company pension scheme

Flexible working options

24/7 healthcare access

Qualifications

• Previous experience in a sales or customer service role.
• Ability to deliver first-class customer service.
• Strong organizational skills with attention to detail.
• Exceptional listening and communication skills.

Responsibilities

• Guide customers through a seamless journey from welcome to vehicle handover.
• Prospect for new customers and maintain an enquiry database.
• Maintain in-depth product knowledge through training.
• Ensure effective use of customer enquiry management systems.
• Deliver outstanding customer service.

Skills

Sales experience

Customer service skills

Organizational skills

Communication skills

Full UK driving licence

Job description

Sales Executive Jaguar Land Rover Guildford

Salary£24,000 (uncapped earnings)

Fun, exciting,rewarding work.Join us for the ride!

Working with world-class brands as a Sales Executive youll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, youll broaden your experience across both sites and brands. And with the right support from us, youll be able to progress as high as you can aim.

What We Can Offer You

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• Were open toflexible workingoptions just ask
  
  

What Youll Do Day To Day

• Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
• Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in-dept product knowledge and continuously enhance expertise through manufacturer-led training sessions
• Recommend suitable add-on products that align with customer needs and preferences
• Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
• Deliver outstanding customer service that fosters loyalty and encourages referrals
  
  

Helpful Skills And Qualifications

Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the teams success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a Full UK driving licence
  
  

We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

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