Sales Executive

Keepmoat Homes; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading housing development company is looking for a Sales Executive to join its Scotland region. The executive will support customers throughout the buying process, achieve sales targets, and maintain excellent customer service standards in a challenging environment. Strong customer service experience and sales skills are essential for success in this role.

Qualifications

• Proven experience in a similar sales position.
• Strong customer service and negotiation skills.
• Excellent communication skills and ability to build relationships.

Responsibilities

• Support customers through the buying process both in person and digitally.
• Maintain contact with customers and follow up on leads.
• Organize presentation of the Sales Information Centre and Show Home.

Skills

Customer Service

Sales Skills

Negotiation Skills

Communication

Initiative

Creativity

Job description

Main Purpose of role

We have an exciting opportunity for a Sales Executive to join our Scotland region, initially supporting at our Archerview development in Kilwinning. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression.

They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

Skills, knowledge & experience

We are looking for someone who fits with our core values here at Keepmoat; they will bepassionateabout customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will becollaborative, with excellent communication skills and the ability to interact with different types of people. They will take astraightforwardapproach, honest, open and friendly with our customers. They will be open minded, flexible andcreativewith a progressive mind set and ability to see the bigger picture.