Sales Executive

Taylor Wimpey Plc; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading residential developer in Exeter seeks a Sales Consultant to deliver exceptional customer service in home purchases. The ideal candidate will have housing sales experience, strong self-management skills, and a full driving license. This role involves significant customer interaction and requires expertise in sales processes, ensuring targets are met. The company offers a range of benefits, including private healthcare and pension schemes.

Benefits

Retail discounts

Life insurance

Private healthcare

Pension schemes

Qualifications

• Sales experience in the housing industry.
• High levels of self-management.
• Exceptional customer service and sales skills.
• Computer literacy.

Responsibilities

• Take ownership of the development and the entire purchase process.
• Become the reference point for the purchaser throughout the sale.
• Conduct market research and coordinate marketing events.
• Proactively identify target customers and follow up on leads.

Skills

Sales experience in the housing industry

Exceptional customer service and sales skills

High levels of self-management

Computer literacy

Job description

To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business.

Primary Responsibilities

1. Take ownership of the development, all aspects of presentation, and the entire purchase process.
2. Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
3. Promote and facilitate the use of company-recommended mortgage brokers and solicitors to ensure efficient service and timely purchasing deadlines.
4. Meet all administrative and reporting requirements according to company policies and deadlines.
5. Conduct market research, price benchmarking, and coordinate advertising, incentives, PR, and marketing events to generate the sales pipeline.
6. Proactively identify target customers, create appointments, follow-up on leads, and ensure sales targets and customer satisfaction levels are achieved.
7. Perform inspections, introduce customers to their new home, ensure familiarization, and follow up with aftercare at specified intervals post-move-in.
8. Maintain health and safety standards for customers, colleagues, and visitors on site, in accordance with legal requirements and company policies.
9. Adhere to company procedures, standards of performance, and the Sales Manual.

The role requires regular weekend and bank holiday working.

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We guarantee an interview to applicants who declare a disability during the application process and meet the minimum role requirements.

Candidate Requirements

• Sales experience in the housing industry
• High levels of self-management
• Exceptional customer service and sales skills
• Computer literacy
• Full driving license and own vehicle

At Taylor Wimpey, we build homes and futures. We offer opportunities to develop skills, share ideas, and grow within a supportive culture. Our benefits include retail discounts, life insurance, private healthcare, pension schemes, and more. We are committed to making a positive impact on our communities and the environment, providing a rewarding place to work and build a career.