Sales Executive

Keepmoat Homes; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A residential property developer in the East Midlands is seeking a Sales Executive to enhance customer engagement and achieve sales targets. The successful candidate will maintain communication with customers during the buying process and ensure a high standard of service. This role requires strong sales and negotiation skills and a passion for customer service. Working from Thursday to Monday, the Sales Executive will also manage the presentation of the Sales Information Centre and ensure adherence to health and safety standards.

Qualifications

• Proven experience in a sales position with customer interaction.
• Strong initiative and enthusiasm for customer service.
• Flexible and creative mindset with ability to see the bigger picture.

Responsibilities

• Achieve sales and financial targets on allocated developments.
• Support customers throughout the buying process both in person and remotely.
• Manage follow up procedures and resolve customer complaints.

Skills

Customer service

Sales and negotiation

Communication

Education

GCSE or equivalent in English and Maths

Job description

Overview

Main Purpose of role

We have an exciting opportunity for a Sales Executive to join our East Midlands region, initially supporting at our development in Beeston. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.

The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.

The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.

The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness.

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

Skills, knowledge & experience

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.

Education & qualifications

Essential

Educated to GCSE or equivalent standard in English and Maths. Desirable Formal sales/customer service specific qualifications.

If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact us.