Sales Executive

TN United Kingdom; Cookham; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

An established industry player is seeking a proactive advisor to join their dynamic team. This exciting role involves advising and selling CIM learning and development products while building strong relationships with clients. You'll thrive in a hybrid work environment, combining office and remote work, and be rewarded for your achievements with a competitive salary and commission structure. You'll play a crucial role in ensuring customer satisfaction and retention, using your excellent communication and organizational skills to exceed targets. Join a forward-thinking company that values your contributions and offers a range of attractive benefits to support your wellbeing and professional growth.

Benefits

25 days annual leave plus bank holidays

Training and development opportunities

Dedicated wellness initiatives

Subscription to Perkbox

Qualifications

• Proven ability to maintain high levels of accuracy and attention to detail.
• Experience in using CRM systems and virtual platforms effectively.

Responsibilities

• Act as a trusted learning advisor to provide guidance and solutions to customers.
• Maintain and develop excellent relationships with customers via various communication methods.

Skills

Attention to detail

Excellent grammar and spelling

Communication skills

Time management

IT skills

CRM systems experience

Experience with virtual platforms

Tools

MS Office

CRM systems

Zoom

Job description

Social network you want to login/join with:

Hours: 35 hours per week – HYBRID (2 days office & 3 days remote)

Salary: £28, + Commission (OTE c £40,) + excellent range of benefits.

You’ll be proactively advising and selling all CIM learning and development products and services. You’ll spot opportunities to upsell and cross sell whilst developing long lasting relationships. You’ll take great pride in achieving / surpassing individual and departmental targets whilst delivering first class results to our customers as their needs are at the heart of everything we do.

In a typical day, you might :

• Act as a trusted learning advisor to provide guidance and solutions to customers.
• Maintain and develop excellent relationships with all customers via video calls, email and in-person if required.
• Provide outstanding post-sale support and guidance to customers to encourage retention and reduce deferral rate per CIM Academy qualification session.
• Respond to all email and phone enquiries in a timely manner to ensure customer satisfaction.
• When there is an opportunity to grow the business, work collaboratively with the in-company sales team and attend meetings if required.
• Be able to identify and qualify sales opportunities to consistently achieve team and individual targets.
• Work collaboratively with cross-functional colleagues to ensure consistently high level of service.
• To maintain the CRM system/pipeline ensuring data is accurately recorded.
• Continuously maintain high levels of product and marketing industry knowledge.
• To support with any ad hoc activity to manage issue resolution, planning, process, quality and performance improvement

For this role, you’ll need:

• Accuracy and attention to detail
• Excellent grammar and spelling
• Communicates all needs, instructions, and decisions clearly
• Good organisation and time management
• Good all round IT skills, comfortable working with MS office applications
• Experience of using CRM systems
• Experience of using virtual platforms i.e., Zoom

We offer a wide range of attractive benefits, including:

• 25 days annual leave plus bank holidays
• Training and development opportunities
• Dedicated wellness initiatives and wellness hub that supports your wellbeing (including EAP)
• Subscription to Perkbox – our online benefits platform including retailer, entertainment and dining out discounts.