Sales Executive

Cummins Mellor; Colne; On-site; GBP 26,000 - 28,000; Full time

Job summary

A dynamic company in Colne is seeking a Sales Administrator to support B2B sales operations. You will process orders, communicate with customers, and collaborate with logistics and sales teams. The ideal candidate has prior experience in sales support, excellent communication skills, and a proactive approach. This role offers a salary circa £26-28K based on experience with opportunities for growth in a collaborative environment.

Benefits

Collaborative team culture

Opportunities for skill development

Fast-paced work environment

Qualifications

• Previous experience in a sales support or customer service role (ideally B2B).
• Strong written and verbal communication skills.
• Ability to work cross-functionally in a team.

Responsibilities

• Process incoming B2B sales orders via phone, email, and online systems.
• Communicate order confirmations and updates to customers.
• Coordinate with warehouse and logistics for order fulfillment.

Skills

Strong communication skills

Proactive problem-solving

Attention to detail

Tools

Microsoft Office

CRM/order processing systems

Job description

Join Our Dynamic Sales Support Team!

Are you an organised, proactive team player with a passion for providing excellent customer service?

We’re looking for a Sales Administrator to join our busy sales operations team and help ensure a seamless order-to-delivery experience for our B2B customers.

Key Responsibilities:

• Process incoming B2B sales orders via phone, email, and online systems
• Communicate order confirmations, delivery updates, and lead times to customers
• Coordinate with the warehouse, logistics, and sales teams to ensure timely and accurate order fulfilment
• Handle customer returns and follow the returns process efficiently
• Maintain up-to-date knowledge of pricing, product availability, and delivery options
• Provide administrative support to Account Managers, including order follow-ups and customer queries
• Keep internal systems and records accurate and current
• Contribute to a positive team environment within our 6-person support team

What We’re Looking For:

• Previous experience in a sales support, order processing, or customer service role (ideally B2B)
• Strong communication skills – both written and verbal
• Good working knowledge of Microsoft Office and CRM/order processing systems
• High attention to detail and a proactive approach to problem-solving
• A team-focused mindset with the ability to work cross-functionally

Join Us?

• Salary circa £26-28K dependent on experience
• Be part of a collaborative and friendly team
• Work in a fast-paced, supportive environment
• Opportunities to grow and develop your skills
• Help drive excellent service and efficiency in our customer operations

Apply today to join a company that values your contributions and offers a role where no two days are the same.