Sales Executive

Hilton Edinburgh Carlton; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel in Edinburgh is seeking a Sales Executive to manage client and group bookings while ensuring exceptional customer service. Candidates should be passionate, team-oriented, and skilled in communication. The role involves handling customer requests, coordinating meetings and events, and contributing to sales targets. Competitive rewards and opportunities for personal development are offered.

Benefits

Meals provided during shifts

Cash incentives for referrals

Discounted hotel stays

Fully funded apprenticeships

Qualifications

• Passionate and eager to learn.
• Positive, friendly, and caring.
• Ambitious and hardworking.
• Good communicator with high grooming standards.

Responsibilities

• Manage client and group bookings, ensuring all needs are met.
• Handle customer requests professionally.
• Manage Meeting & Events from enquiry to delivery.
• Help achieve revenue and sales targets.

Skills

Customer service

Sales skills

Teamwork

Communication

Market research

Job description

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Location: Hilton Edinburgh Carlton, Edinburgh

Contract type: Permanent

Hours: Full Time

Posted date: 05/08/2025

Would you like to work for a company that offers:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
• Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards and team benefits include:

• Meals provided during shifts
• Sales incentives and rewards for initiative
• Discounted / Free use of leisure facilities – “Hotel specific”
• Discounted stays in our hotels or free stays as rewards & recognition incentives
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual holiday entitlements including Bank Holidays
• Option to purchase additional holiday entitlements

Are you:

• Passionate and eager to learn
• Positive, friendly, and caring
• Team-oriented
• Ambitious and hardworking
• Good communicator with high grooming standards
• Able to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences

Klarent Hospitality is recruiting a Sales Executive

We provide excellent growth opportunities and value our staff's hard work, commitment, and long service.

Klarent Hospitality manages branded hotels across the UK and Ireland, focusing on talent development and smart investment for growth.

The Role:

Manage client and group bookings, ensuring all needs are met, and act as liaison between sales and operations departments.

• Handle customer requests professionally
• Manage Meeting & Events from enquiry to delivery
• Participate in sales blitz activities
• Maintain market segment databases and execute mailings
• Conduct market research and telesales campaigns
• Prepare monthly reports and analyze business levels
• Conduct site inspections
• Assist with corporate hospitality events
• Maintain professionalism and teamwork
• Coordinate with management and communicate VIP details
• Contribute to departmental meetings and training
• Help achieve revenue and sales targets

The hotel overlooks the Royal Mile, features modern amenities, and is close to Edinburgh Waverley train station and Edinburgh Castle.