Sales Excellence Partner - IBEX

AstraZeneca; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

AstraZeneca is looking for a Sales Excellence Partner to shape the future of commercial capability in the UK. You will work with sales leaders, marketing, medical and commercial teams to translate strategy into practical capability across the field force, ensuring effective onboarding, launches and digital learning initiatives.

The role focuses on delivering customer engagement excellence, designing practical learning solutions and measuring impact to drive continuous improvement.

Qualifications

• ABPI qualification and commitment to maintaining standards.
• Experience in pharmaceutical sales and commercial capability.
• Strong understanding of UK healthcare environment.
• Excellent communication and relationship-building skills.
• Passion for developing people and enabling high performance.

Responsibilities

• Drive Sales Capability Strategy Partner with business leaders to identify current and future capability needs, creating development plans that support commercial priorities, launch objectives and evolving customer expectations.
• Elevate Customer Engagement Excellence Design and deliver programmes that strengthen selling skills, customer engagement, scientific confidence and commercial effectiveness.
• Enable Successful Product Launches Work closely with launch teams and subject matter experts to prepare customer-facing colleagues for new product and indication launches.
• Shape Onboarding & Early Career Development Build engaging onboarding experiences that help new colleagues quickly develop the knowledge, confidence and skills required to succeed.
• Collaborate Across Commercial Functions Partner with sales, marketing, medical and Commercial Operations teams to create joined-up capability solutions that address business needs, strengthen collaboration and improve execution across the organisation.
• Deliver Innovative Learning Experiences Design and facilitate high-impact learning through workshops, coaching, peer learning, digital learning solutions and AI-enabled approaches.
• Measure Impact & Drive Continuous Improvement Use feedback, business insights and performance indicators to evaluate programme effectiveness and continuously improve capability initiatives.
• Maintain Governance & Compliance Excellence Ensure all capability programmes, learning materials and development activities meet required compliance, governance and quality standards, supporting a culture of accountability and excellence.

Skills

ABPI qualified

Pharma sales experience

Commercial capability

Learning & development

Stakeholder management

Excellent communication

Job description

Job Title: Sales Excellence Partner

Location: London

Competitive salary and benefits

Introduction to role

There has never been a more exciting time to join AstraZeneca. As we enter a significant period of growth, innovation and product launches, we're investing in the capabilities that will help our customer-facing teams deliver greater value to healthcare professionals, the NHS and ultimately patients.

As a Sales Excellence Partner, you will play a central role in shaping the future of commercial excellence across our UK business. Working closely with sales leaders, marketing, medical and commercial teams, you will help transform strategy into practical capability, empowering colleagues to engage customers with confidence, insight and impact.

This is an opportunity to influence how one of the world's leading biopharmaceutical companies develops its field force for the future. From launch readiness and customer engagement to digital innovation and AI-enabled learning, you will help create an environment where people can continuously grow, adapt and perform at their best.

Accountabilities

• Drive Sales Capability Strategy Partner with business leaders to identify current and future capability needs, creating development plans that support commercial priorities, launch objectives and evolving customer expectations. Ensure capability investments deliver meaningful value for both employees and the business.
• Elevate Customer Engagement Excellence Design and deliver programmes that strengthen selling skills, customer engagement, scientific confidence and commercial effectiveness. Support the development of modern engagement approaches that enable teams to connect with customers through both face-to-face and digital channels.
• Enable Successful Product Launches Work closely with launch teams and subject matter experts to prepare customer-facing colleagues for new product and indication launches. Create practical learning solutions, tools and resources that help translate strategy into successful field execution.
• Shape Onboarding & Early Career Development Build engaging onboarding experiences that help new colleagues quickly develop the knowledge, confidence and skills required to succeed. Create development pathways that accelerate performance and foster long-term career growth.
• Collaborate Across Commercial Functions Partner with sales, marketing, medical and Commercial Operations teams to create joined-up capability solutions that address business needs, strengthen collaboration and improve execution across the organisation.
• Deliver Innovative Learning Experiences Design and facilitate high-impact learning through workshops, coaching, peer learning, digital learning solutions and AI-enabled approaches. Ensure learning is practical, engaging and directly applicable to the realities of the field.
• Measure Impact & Drive Continuous Improvement Use feedback, business insights and performance indicators to evaluate programme effectiveness and continuously improve capability initiatives. Ensure learning translates into measurable behavioural change and commercial outcomes.
• Maintain Governance & Compliance Excellence Ensure all capability programmes, learning materials and development activities meet required compliance, governance and quality standards, supporting a culture of accountability and excellence.

Essential Skills/Experience

• ABPI qualified, with commitment to maintaining the knowledge and standards required for the role
• Experience in pharmaceutical sales, commercial capability, learning & development, medical or a related commercial function
• Strong understanding of customer engagement, selling excellence and the UK healthcare environment
• Experience influencing and partnering with diverse stakeholders across matrix organisations
• Excellent communication, facilitation and relationship-building skills
• Passion for developing people and enabling high performance

Desirable Skills/Experience

• Learning, coaching, facilitation or commercial capability qualification
• Experience in pharmaceutical sales leadership, marketing or field force effectiveness
• Experience designing and delivering capability programmes for customer-facing teams
• Knowledge of digital learning platforms, coaching technologies and AI-enabled learning solutions
• Experience supporting onboarding, launch readiness and continuous capability development
• Ability to translate business priorities into practical learning and development solutions
• Strong project management, stakeholder management and influencing skills
• Experience working within complex cross-functional environments

Why AstraZeneca?

At AstraZeneca, we are united by a shared purpose: to push the boundaries of science and deliver life-changing medicines to patients around the world.

As we prepare for a significant period of launches and growth, you'll have the opportunity to help shape how our commercial teams perform, engage customers and deliver impact. You'll work alongside talented colleagues from across the business, combining scientific innovation, digital technology and commercial excellence to solve complex challenges and create meaningful change.

We offer an environment where ambitious people can thrive, where innovation is encouraged, learning is continuous and collaboration is at the heart of everything we do. Here, you'll have the freedom to bring new ideas, the support to develop your career and the opportunity to make a real difference for patients, the NHS and healthcare systems across the UK.

If you're passionate about developing world-class commercial capability and excited by the opportunity to influence performance during one of AstraZeneca's most important launch periods, we'd love to hear from you.

Date Posted 12-Oct-2026

Closing Date 01-Nov-2026

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.