Sales & Events Co-Ordinator

We're currently recruiting a dedicated Sales & Events Co-ordinator to help ensure the smooth running of the operations in The Venues Collection on a full-time basis, contracted to 40 hours per week.

As a Sales & Events Co-ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

Your key responsibilities will include:

• Manage confirmed bookings and co-ordinate information in order to hand over to the operational team.
• Provide a high level of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with the company guidelines and policies.
• Ensure the smooth operation of the sales office by defining, documenting, and delivering a professional sales service.
• You will be required to be pro-active and research past and present companies.
• Used to handling a high volume of enquiries and dealing with those in a timely manner.
• Be flexible and dedicated to all types of sales enquiries.
• Opera S&C experienced preferred but not essential.

You will be passionate about customer service and hospitality with an interest in events. You will possess the knowledge of events and sports, a head for figures, and commercial awareness.

• Excellent verbal and communication skills is confident and can make decisions.
• Strong organisational and administrative skills.
• Confident and ability to be a team player. Assertive, calm and works well under pressure.
• Ability to multitask, think fast and to deliver solutions to customer requirements.
• Diplomatic and discreet and can manage customer feedback and confidently manage complaint handling.
• A good sense of humour, a self-starter and ability to motivate others.
• Motivated by a passion for quality and great service delivery.
• A “can do” attitude & instils this within the wider team.
• To be an excellent ambassador for the business.

Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0904/94201001/52731949/SU #Venues Collection