Sales & Events Co-Ordinator

The Venues Collection; Milton Keynes; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality venue group in Milton Keynes is seeking a Sales & Events Coordinator to maximize venue potential and enhance customer care. The role involves planning, managing reservations, and supporting sales activities. Ideal candidates should have strong communication skills and a customer-oriented mindset. Competitive salary and a variety of perks are offered.

Benefits

Medicash - Healthcare benefits

Aviva Digicare - Free annual healthcare check

Entertainment discounts

Meals on duty

Pension scheme and Life Assurance

23 days + BH's and additional day off for your birthday

Qualifications

• Previous experience in a sales role is preferred.
• Strong communication skills and a customer-oriented approach are essential.
• Ability to work under pressure and to deadlines.

Responsibilities

• Maximize venue potential and achieve monthly budget.
• Handle reservations and support invoicing processes.
• Build and maintain relationships with key accounts.

Skills

Sales strategy development

Customer care excellence

Diary management

Relationship building

Tools

Opera

Job description

Sales & Events Coordinator

Kents Hill Park, Milton Keynes

We are looking to bring onboard a Sales & Events Coordinator, at Kents Hill Park - Part of The Venues Collection. As Sales & Events Coordinator, you will be working closely with the Sales Office Manager and the other sales team members.

Salary £26k Per annum - 40 Hours a Week

The role:

• To ensure the potential of the venue is maximised and monthly budget achieved.
• To assist in the rate strategy for M&E in accordance with the venue’s budget expectations.
• To handle reservations for bedrooms for both event and transient guests
• To attend all mandatory and job specific training
• To consistently supplying the highest possible levels of customer care and service in the lead up and during the events process.
• To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue’s sales plan.
• To ensure that all sales disciplines and procedures are trained and followed to develop the business.
• To respond to any customer enquiry within the guidelines set by the hotel.
• To exercise efficient diary management to manage the yield within the conference office.
• Develop and maintain sales information through Opera following the Company guidelines.
• To attend any communication/ operational meetings where appropriate to represent the sales department.
• To support to the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
• To support the Director of Sales with new business leads and supporting client events where necessary.
• To be fully engaged with the customers and are building and maintaining relationships with key accounts.
• To be aware of the services and facilities offered by the competitor hotels to promote your hotel to its full potential.
• To comply with all health and safety legislation and actively get involved with reporting issues and training others.
• To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
• To support the wider Operations Team where necessary and any reasonable ad hoc tasks requested to action by an HOD or the Hotel Manager.

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

About you:

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2407/97327001/52752162/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!