Sales & Event Manager - Excel London

Levy UK; London; On-site; GBP 38,000; Full time

Job summary

A leading global hospitality partner is seeking a Sales and Event Manager in London. The role involves supervising event management, enhancing client relations, and managing bookings to deliver exceptional guest experiences. Candidates should have experience in event coordination, strong leadership, and excellent organizational skills. The position includes a competitive salary, healthcare benefits, and opportunities for development.

Benefits

Healthcare & wellbeing support

23 days' annual leave

Family benefits for parents

Shopping and travel discounts

Professional development opportunities

Qualifications

• Experience in event coordination or hospitality management.
• Good leadership and communication skills.
• Excellent organizational ability with attention to detail.
• Confidence in managing multiple priorities.

Responsibilities

• Supervise and support Event Managers to ensure high performance.
• Build strong relationships with internal teams and clients.
• Respond promptly to inquiries, converting leads into bookings.
• Manage client communications before, during, and after events.
• Maintain detailed records and efficient administrative systems.

Skills

Event coordination

Leadership

Communication

Organizational ability

Customer-first mindset

Job description

Sales and Event Manager - Excel London, E16 1XL | Full-Time / Permanent

£37,332 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We’re looking for...

A Sales and Event Manager to actively work as part of the Events Team to increase and enhance sales. Proactively upsell services using various techniques, aiming to meet and exceed customer expectations. Operate and maintain client ordering systems, ensuring accurate and timely information for customers, staff, and management.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritize people and the planet.

Trusted by iconic venues like Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC, and ExCeL London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way—using technology, seamless operations, exceptional menus, and service to enhance guest experiences, reduce environmental impact, and support local communities.

We are a diverse team dedicated to making the planet better for future generations.

Sales and Event Manager - The role

• Supervise and support Event Managers, ensuring high performance and communication
• Build strong relationships with internal teams, clients, and suppliers
• Support new team member inductions and ongoing development
• Respond promptly to catering and event inquiries, converting leads into bookings
• Manage client communications before, during, and after events to ensure satisfaction and repeat business
• Proactively resolve complaints and turn feedback into positive experiences
• Ensure all event details, proposals, and paperwork are accurate and compliant with company procedures
• Uphold legal and company standards in Health & Safety, Food Hygiene, and Licensing
• Maintain detailed records, databases, and efficient administrative systems
• Attend client site visits and live events to monitor delivery and maintain strong relationships

What we’re looking for

• Experience in event coordination or hospitality management
• Good leadership and communication skills
• Excellent organizational ability with attention to detail
• A customer-first mindset focused on quality and service
• Confidence in managing multiple priorities in a fast-paced environment

What you’ll get in return

• Competitive salary with bonus and full benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
• Perks & discounts: shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: pension scheme, life assurance, preferred rates on salary finance products
• Development opportunities: professional subscriptions, ongoing training, structured career pathways, meals on duty

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a leader in hospitality.

We celebrate individuality and build inclusive teams where everyone belongs. Our diverse team fuels creativity and innovation.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace.

Together, we create unforgettable experiences—and shape the future of hospitality.