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Sales Engineer (Position located in London, England)

KnowBe4

London

On-site

GBP 30,000 - 60,000

Full time

16 days ago

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Job summary

An innovative firm is seeking a Sales Engineer to enhance technical support for clients and prospects. This role involves investigating technical issues, collaborating with sales teams, and establishing strong relationships with clients. The ideal candidate will have excellent communication skills and a knack for problem-solving. With a commitment to employee development and a vibrant workplace culture, this position offers an exciting opportunity to contribute to a leading security awareness training provider. Join a team that values transparency and teamwork while enjoying a modern and engaging work environment.

Benefits

Company-wide bonuses
Employee referral bonuses
Tuition reimbursement
Certification reimbursement
Relaxed dress code

Qualifications

  • Strong verbal and written communication skills are essential.
  • Experience in technical troubleshooting and analysis is required.

Responsibilities

  • Investigate and document technical issues for clients and prospects.
  • Work with Sales teams to manage technical proof-of-concepts.

Skills

Technical troubleshooting
Verbal communication
Written communication
Time management
Organizational skills
Teamwork

Education

2 year degree or technical degree

Tools

Gmail
Google Docs
MS Office (Word and Excel)
Web browsers (Chrome, Internet Explorer)

Job description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Sales Engineer Responsibilities:

  • Investigate and document technical issues and communicate findings to their team, prospects, or clients as required
  • Communicate directly with prospective customers to gather details to fully define technical issues or customer requirements, focusing on the SMB space
  • Help to create brand awareness for KnowBe4 products within the assigned territory and/or region.
  • Establish relationships with partners, prospects and existing clients in support of the Sales teams’ objectives and engage and leverage corporate resources, abilities, budgets and personnel as appropriate
  • Address technical issues that are impeding the closing of sales opportunities.
  • Work alongside the Sales team to implement and manage technical proof-of-concepts (POCs) for prospective customers

Minimum Qualifications:

  • 2 year degree or technical degree preferred
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Excellent verbal and written communications
  • Highly organized and result-oriented
  • Excellent time management and organization skills
  • Can demonstrate technical troubleshooting and analysis ability
  • Can demonstrate integrity, accountability, respect and commitment
  • Strong collaborative and teamwork skills
  • Must be able to work with minimal supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Equal Opportunity Statement: Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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