Sales Engineer

NETSCOUT; United Kingdom; On-site; GBP 60,000 - 85,000; Full time

Job summary

NETSCOUT is looking for a Sales Engineer to provide pre-sales support in the UK Enterprise market. This role involves working closely with account managers to strategize for business wins and requires extensive experience in network technologies and customer consultation.

Benefits

Professional development opportunities

Inclusive workplace culture

Qualifications

• 10 years in IT, with 7 years as pre-sales engineer or related role.
• Experience in customer interaction and solution proposals.
• Technical skills in network infrastructure and protocols.

Responsibilities

• Collaborate with Account Manager to strategize for business wins.
• Develop technical strategies based on customer needs.
• Assist Sales Teams with tactical decisions and presentations.

Skills

Networking

Application Support

Technical Consultation

Education

Bachelor’s Degree in Computer Science or Software Engineering

Tools

Cisco

Linux

Windows OS

Job description

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At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

About the Role

In this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support across the UK Enterprise market. A highly specialized individual, the successful candidate will be working alongside their assigned account manager, responsible for specific sales revenue goals as well as delivering against major business objectives designed to further company-wide business goals.

The position will require working from a home office in combination with 40-50% travel and will report to the Manager, Sales Engineering. This jobholder will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.

Responsibilities

• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
• Investigate the prospect’s needs and assist in developing a strategy to win business.
• Assist the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.
• Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, and integrators.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.
• Adapt to new situations and opportunities that may include multiple Integrators on a common customer network.
• Travel required within the assigned territory and within the Region estimated at 40-50% within the territory, carrying a laptop.

Basic Qualifications/Skills:

• Minimum 10 years’ experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role.
• Experience working with customers to understand their technical challenges and proposing solutions.
• Proven success in pre-sales roles and achievement of sales targets.
• Strong networking and application background, with working knowledge of Linux/Windows OS.
• Cultural familiarity with and experience doing business within the Region is critical.
• Technical skills in Cisco routing, switching, gateways, applications, TCP/IP, SNMP, Netflow, VoIP, LAN, WAN (MPLS, Frame, ATM), security concepts, network infrastructure, and related areas.
• Certifications such as CCNA, CCNP, CCIE are a plus.
• Experience with RFI/RFP responses and security audits is advantageous.
• Formal sales training (e.g., Sandler, Siebel, Afterburner).
• Exceptional communication, organization, time management, and multitasking skills.
• Self-motivated with a drive for continuous improvement.

Preferred Qualifications/Skills:

• Implementation or professional service experience.
• Networking & security certifications such as CCNP Service Provider, CCIE R&S, JNCIP-SP, JNCIE.
• Bachelor’s Degree in Computer Science, Software Engineering, or equivalent.

Working at NETSCOUT

We value diversity and are committed to creating an inclusive workplace. We offer professional development opportunities and invest in employee growth. NetScout Systems, Inc. is an EEO/Affirmative Action Employer.

Requirements:

• Job Type: Full-Time
• Location: UK
• Preferred Language: English