Sales Engineer

Contentful GmbH; City of Westminster; On-site; GBP 70,000 - 110,000; Full time

Job summary

Contentful GmbH is seeking a Sales/Solution Engineer to partner with Account Executives and support EMEA customers. You will help prospects understand Contentful, validate requirements, and demonstrate how our platform integrates with their tech stack.

Ideal candidates bring extensive web tech experience, strong presentation skills, and a track record in solution selling for cloud-based SaaS. The role involves working in a fast-paced, cross-functional environment in London/Westminster offices.

Qualifications

• 3–5 years experience as a Sales/Solution Engineer, Architect or Consultant for a cloud-based SaaS company or 5–10 years as a developer in digital experience delivery.
• Strong presentation skills to convey business and technical concepts to diverse personas.
• Experience with current web technologies (JavaScript frameworks, REST APIs, CDNs, CI/CD) and related tooling.

Responsibilities

• Work with Account Executives to support EMEA customers.
• Assist prospects in understanding Contentful and how it compares to legacy tech.
• Understand requirements, identify risks, and validate against Contentful platform.
• Create product demonstrations and support technical evaluations to show platform integration.
• Communicate customer needs and feedback to product, marketing and sales teams.
• Collaborate with Solution Architects and Customer Success to ensure successful deployment and launch.

Skills

Sales Engineering

Presentation skills

Solution selling

JavaScript

REST APIs

CDNs

CI/CD

MACH architecture

Contentful CMS

Tools

Contentful CMS

MarTech platforms

Job description

• Work directly with our Account Executives to support EMEA customers
• Support our sales team in helping prospects understand what's possible with Contentful and how it compares to older legacy technologies
• Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
• Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect's technology stack
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
• Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful
  Fluency in English - any other European languages would be preferred
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
• Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
• Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
• A natural curiosity for how technology drives change and how that transfers into business value., Experience working with a Content Management Platform or similar technology (MarTech).
• Prior experience with solution selling methodologies and/or value-based selling techniques.
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful's product and market position.
  Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.