Sales Engineer

JR United Kingdom; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global Canadian company seeks a Sales Engineer to collaborate with the UK & Ireland sales team. This role involves developing solutions using Genetec’s portfolio, building strong relationships with clients, and providing technical support throughout the sales process. Candidates should have experience in IT or security sales, possess strong analytical skills, and be willing to travel. Diversity and inclusion are core values, fostering a supportive environment for all.

Qualifications

• Experience in sales or field engineering within IT or security sectors.
• Comfort working in a multicultural, multinational environment.
• Willingness to travel 40%+ of the time.

Responsibilities

• Collaborates with sales team to position solutions using Genetec’s products.
• Handles all technical aspects of the sales process.
• Delivers high-level demonstrations of products.

Skills

Analytical skills

Troubleshooting abilities

Presentation skills

Relationship building

Education

MCSE Certification

CCNA Certification

Job description

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We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers across various industries including transportation, education, and government. At Genetec, we embrace open communication, creativity, and continuous learning to enable everyone to flourish in their own career paths.

Our network, comprising over 1800 people worldwide, is made up of diverse individuals passionate about their work and open to new ideas. We prioritize the success and well-being of our employees, as reflected in our 2022 Internal Engagement Survey score of 4.4/5.

Discover Genetec's work environment and vibrant culture in this video - here.

What your role will look like:

The Sales Engineer collaborates with the UK & Ireland sales team in a pre-sales capacity to develop and position solutions using Genetec’s products. Our portfolio includes Video, Access Control, and LPR. Working closely with Account Executives, the SE handles all technical aspects of the sales process and remains involved with clients post-purchase.

• Develop and maintain in-depth knowledge of Genetec's software and hardware products.
• Identify solutions best suited to customer and partner requirements.
• Build and maintain excellent relationships with stakeholders, customers, and partners.
• Deliver high-level demonstrations of our products.
• Provide technical support to sales teams based on customer specifications.
• Coordinate with the technical support team to ensure smooth transition from pre-sales to post-sales and successful implementation.
• Participate in security trade shows, exhibitions, and seminars.
• Create white papers and become a subject matter expert on Genetec solutions.
• Gather technical feedback from the field for Product Management.
• Implement complex software solutions.

About you

*We encourage applications even if you don't meet every requirement. We provide training and support to help you succeed in this role.*

• Experience in sales or field engineering within IT or security sectors.
• Excellent presentation skills.
• Strong analytical and troubleshooting abilities.
• Experience in the Physical Security market.
• Comfort working in a multicultural, multinational environment.
• Willingness to travel 40%+ of the time.

Technical Expertise

• Access Control systems
• Video systems
• IP network systems and protocols
• Windows Operating Systems
• PC configurations
• MCSE and/or CCNA certification

Preferred assets

Genetec is an equal opportunity employer, committed to diversity and inclusion. We foster a welcoming environment through our recruitment, training, and development initiatives, partnering with external organizations and internal programs to support employees from all backgrounds.

Our 2022 Internal Engagement Survey scored 4.5/5, reflecting our values: "People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here."