Sales Engineer

Logan Lewis; Blyth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sales firm in Blyth is seeking a Sales Support Specialist to engage with customers, clarify requirements, and manage orders in ERP/CRM systems. The role involves preparing quotations, supporting the sales teams, and handling general sales administration to ensure project execution and customer satisfaction. Ideal candidates will be proactive and organized.

Responsibilities

• Work closely with the Inside and external sales teams.
• Become an expert in quoting & ordering across our full range of products.
• Support in whichever product area of Sales Operations is busiest.
• Engage with customers to clarify quote requests.
• Prepare and finalise quotations for customers.
• Effectively manage project margins.
• Enter orders into our ERP systems.
• Manage incoming enquiries with the CRM system.
• Provide general sales administration.
• Offer basic technical assistance as needed.

Job description

This role involves engaging with customers to clarify requirements, preparing accurate quotes, processing orders in ERP/CRM systems, and flexibly supporting the busiest product areas. It also includes providing basic technical assistance and handling general sales administration to ensure smooth project execution and customer satisfaction.

What You Will be Doing:

• Work closely with the Inside and external sales teams.
• Become an expert in quoting & ordering across our full range of products.
• Support in whichever product area of Sales Operations is busiest at any given time.
• Engage with customers upon receipt of quote requests to clarify their requirements and establish necessary return dates.
• Prepare and finalise quotations prior to sending them to customers.
• Effectively manage project margins.
• Clarify, finalise and enter orders into our ERP systems.
• Manage incoming enquiries using the company CRM system.
• General sales administration as required.
• Offer a basic level of technical assistance to architects, main contractors and end users.
• Handling/making incoming/outgoing phone calls, emails and postal enquiries to/from Architects & Main Contractors. Responding to enquiries or passing relevant information to the internal and external sales teams.
• Carry out any other tasks as may be reasonably requested in relation to your role.