Sales Development Representative UKI & Middle East

BitDefender; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading cybersecurity company is seeking a motivated Junior Sales Development Representative in the UK. This role involves engaging with potential business customers, understanding their security needs, and promoting Bitdefender's solutions. Ideal candidates are fluent in English, customer-focused, and possess strong communication skills. Experience in IT sales is a bonus.

Qualifications

• Fluency in English; Arabic is a plus.
• Strong communication and presentation skills.
• Ability to work independently with limited supervision.

Responsibilities

• Work on inbound and outbound leads via phone and email.
• Research, identify, and prospect new customers.
• Handle an average of at least 70 outbound calls per day.

Skills

Communication

Customer-focused

Organizational Skills

Time Management

Adaptability

Tools

Salesforce

Job description

Bitdefender

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guarding over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity, and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence, and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com

About the Role:

Bitdefender, the Cyber Security leader, is looking for a Junior, energetic, and motivated individual to join the Sales Development team in the UK.

As a Sales Development Representative, you will have the opportunity to exercise your communication skills by engaging with potential new Business Customers, discussing their security needs and challenges, and explaining how Bitdefender can assist. Being outgoing and fluent in English is essential; proficiency in Arabic is a plus.

Responsibilities:

1. Work on inbound and outbound leads via phone and email to connect with decision-makers from various industries and generate interest in Bitdefender’s services.
2. Research, identify, and prospect new customers using tools like Sales Navigator.
3. Quickly familiarize yourself with Bitdefender’s Security Products and Services through intensive onboarding and self-guided training.
4. Handle an average of at least 70 outbound calls per day.
5. Manage time effectively.
6. Use active listening and targeted questions to build interest and qualify opportunities using the BANT methodology.
7. Maintain an organized and transparent workflow, updating all progress in the CRM.

Requirements:

• Fluency in English; Arabic is a plus.
• Ambitious with a positive attitude and a desire for success.
• Customer-focused mindset with empathy.
• Strong communication and presentation skills (phone and email).
• Fast learner.
• Excellent organizational and time management skills.
• Adaptability to changing environments.
• Ability to work independently with limited supervision.

Bonus:

• IT Sales experience.
• Salesforce experience.

Previous experience in a similar role or demonstrating a 'Hunter' personality traits, along with excellent English skills and a technical inclination, are desirable. Comfort with phone-based work is essential.

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