Sales Development Representative Team Leader - Europe

GTT; Wales; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading networking and security service provider is seeking a Team Lead for Sales Development. This role involves leading a team of Sales Development Representatives across Europe, optimizing sales outreach strategies, and ensuring alignment with marketing goals. The ideal candidate has proven leadership experience and a strong understanding of sales development best practices in the Telecom or Cyber Security sectors. A competitive salary and flexible working options are offered.

Qualifications

• Proven experience in leading teams in a Telecom, Cyber Security or Cloud Services environment.
• Strong analytical skills and ability to interpret performance data.
• Hands-on experience with sales automation tools.

Responsibilities

• Lead and mentor a team of Sales Development Representatives across Europe.
• Align outreach strategies with Sales and Marketing teams.
• Monitor team performance metrics to ensure targets are exceeded.

Skills

Leadership experience

Analytical skills

Excellent communication skills

Interpersonal skills

Fluent in English

Education

Experience leading SDR or inside sales teams

Proficiency with Microsoft Dynamics CRM

Tools

Microsoft Dynamics

DemandBase

Outreach

ZoomInfo

Job description

Overview

Position Title: Team Lead, Sales Development (Europe)
Location: UK, EU (flexible)

About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net.

Role Summary: We are seeking a dynamic and experienced Team Leader to manage and mentor our team of 9 Sales Development Representatives (SDRs) across Europe. This role is pivotal in driving pipeline generation, optimizing outreach strategies, and ensuring alignment with marketing and sales goals. The ideal candidate will bring leadership experience, a strong understanding of sales development best practices, and familiarity with tools such as Microsoft Dynamics, Outreach, LinkedIn Navigator, DemandBase, and ZoomInfo.

Responsibilities

• Lead, coach, and develop a high-performing SDR team across multiple European markets.
• Collaborate with Sales and Marketing to align outreach strategies and messaging.
• Monitor and report on team performance metrics, ensuring targets are met or exceeded.
• Drive adoption and effective use of Microsoft Dynamics CRM, DemandBase, and ZoomInfo.
• Foster a culture of continuous improvement, accountability, and customer-first thinking.

Duties and Responsibilities

• Manage daily operations of the SDR team, including goal setting, performance reviews, and training.
• Develop and refine outreach cadences and messaging in collaboration with Marketing.
• Analyze data to identify trends, optimize performance, and report insights to leadership.
• Ensure CRM hygiene and accurate pipeline reporting.
• Support SDRs in lead qualification and handoff to Account Executives.
• Champion the use of sales enablement tools and ensure best practices are followed.

Required Experience/Qualifications

• Proven experience leading SDR or inside sales teams, ideally in a Telecom, Cyber Security or Cloud Services environment.
• Proficiency with Microsoft Dynamics CRM.
• Hands-on experience with DemandBase, Outreach, and/or ZoomInfo.
• Strong analytical skills and ability to interpret performance data.
• Excellent communication and interpersonal skills.
• Fluent in English; additional European languages are a plus.
• Demonstrable experience in managing remote multinational teams

Desirable Experience/Qualifications

• Experience working in a multinational, remote-first environment.
• Familiarity with sales automation and enablement platforms.

Core Competencies

• Planning: Tactical, Strategic – Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Influencing – Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Negotiating – Knowledge of successful negotiation concepts and techniques; ability to negotiate across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management – Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Management
• Performance Management – Knowledge of successful performance management techniques; ability to apply the organizations performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
• Telecom, Cyber Security or Cloud Services Industry: Knowledge of the telecommunications /Cyber Security or Cloud Services industry; ability to provide specific telecommunications experience and knowledge of major technologies, products, key players, trends and directions to help organizational development.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration and partnership. Ability to build an environment supporting customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement: GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.