Sales Development Representative - Overleaf

Overleaf Enterprise; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

Overleaf Enterprise is seeking a Sales Development Representative to lead our sales strategy in the academic sector. The role involves generating leads, nurturing relationships, and collaborating with Sales Managers to expand our presence in Higher Education institutions. Ideal candidates will have a solid sales background, particularly in SaaS solutions for education.

Qualifications

• Several years of experience in sales development, preferably in a B2B-SaaS environment.
• Demonstrated success in exceeding sales development targets.
• Advanced proficiency in Salesforce/CRM Systems.

Responsibilities

• Generate high-quality leads and opportunities.
• Build relationships with key stakeholders.
• Evaluate and qualify inbound enquiries.

Skills

Sales Development

Lead Qualification

Relationship Building

Advanced Proficiency in Salesforce

Data Analysis

Organizational Skills

Presentation Skills

Job description

Sales Development Representative - Overleaf

Department: Sales

Employment Type: Full Time

Location: UK

Description

About us

At Digital Science we believe research is the single most powerful transformational force for the long-term improvement of society. That’s why we provide innovative technology solutions that advance the research lifecycle – making processes more efficient, data more effective, and collaboration more seamless.

Overleaf collaborative authoring tools are used by scientists, engineers, technical professionals and students. Our primary product is an online, real-time collaborative editor for papers, theses, technical reports and other documents written in the LaTeX markup language. Overleaf is well-loved by its user base and community — a community which has rapidly grown to over 21 million users worldwide. Writefull offers AI-powered writing solutions for students and researchers, including advanced language editing and research-specific paraphrasing.

We are looking to bring a talented, experienced individual into the organisation who will take responsibility for delivering our top of funnel sales strategy for Overleaf Academic Sales, which include Higher Education institutions and institutional labs.

Your new role

The focus of the role is to generate high-quality leads and opportunities, build relationships with key stakeholders, handle inbound enquiries and set up meetings for our Sales Managers. The role will be at the forefront of our sales strategy, contributing directly to our expansion in the academic market. The initial focus will be on the EMEA region.

We would love to hear from candidates with a sales background ideally with experience in SaaS solutions for the academic and Higher Education market.

What you’ll be doing

• Prospect and qualify leads: Identify potential customers through research, analysis of usage data and metrics, and conduct outreach to generate interest.
• Evaluate and qualify inbound enquiries: Handle the initial stages of our inbound enquiries to assess potential and readiness to purchase before handover.
• Engage and nurture prospects: Develop relationships with decision-makers via email and phone to create interest in Overleaf.
• Schedule product demos: Set up meetings between qualified prospects and our Sales Managers.
• Handoffs: Ensure smooth transition of qualified opportunities to Sales Managers.
• Collaborate with the sales team: Work closely with Sales Managers and Marketing to refine messaging and improve outreach strategies.
• Track and optimize sales activities: Maintain accurate records in the CRM (Salesforce) and continuously analyze results to improve conversion rates.
• Stay informed on industry trends: Understand customer requirements and dynamics to effectively position our solutions.

What you’ll bring to the role

• Several years of experience in sales development, preferably in a B2B-SaaS environment. Big plus if you have experience in selling SaaS solutions to the academic and Higher Education market.
• Demonstrated success in exceeding sales development targets and quotas in previous roles.
• Advanced proficiency in Salesforce/CRM Systems for managing leads and sales activities efficiently.
• Ability to analyse sales data and metrics to identify trends, optimise strategies, and report on performance.
• Strong storytelling and presentation skills to articulate the value proposition of complex SaaS solutions.
• Active listening skills to understand prospect needs and tailor conversations accordingly.
• A big plus would be an in-depth understanding of the higher education landscape, including common challenges, funding cycles, and decision-making processes within academic institutions.
• Exceptional organisational skills and attention to detail for managing a high volume of leads and activities.
• A collaborative mindset with a proven ability to work effectively with sales managers and marketing teams to achieve shared goals.

Living our Values

We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective.

The talent we secure is fundamental to us achieving our vision and our growth plans. The values we live by are:

We are brave in the pursuit of better

We are collaborative and inclusive

We are always open-minded

We are from and for the community

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.