Sales Development Representative

Ventrica; Southend-on-Sea; On-site; GBP 30,000 - 45,000; Full time

Job summary

Ventrica seeks a Sales Development Representative to drive growth by identifying and qualifying prospective clients for their innovative customer experience solutions. The role focuses on lead generation, relationship building, and collaboration with marketing and sales teams. Join a rapidly growing company that values teamwork, communication, and personal impact.

Qualifications

• Experience in a sales or business development role, ideally in tech, SaaS, or services.
• Proven success in meeting targets with strong lead generation skills.
• Organised, self-motivated, and eager to learn.

Responsibilities

• Proactively seek new business opportunities and engage decision-makers across sectors.
• Qualify inbound and outbound leads from marketing campaigns.
• Build relationships and understand client needs in the customer experience space.

Skills

Lead Generation Techniques

Sales Communication

Client Relationship Building

Salesforce

LinkedIn Sales Navigator

Tools

Email Prospecting Platforms

Job description

Are you an ambitious and tenacious sales professional who loves the thrill of uncovering new opportunities? Do you thrive on building relationships and opening doors to exciting possibilities?

At Ventrica, we’ve ambitious growth plans to support this we’re looking for a driven Sales Development Representative (SDR) to help fuel our next chapter.

In this role, you’ll be the front line of our commercial team - identifying, engaging, and qualifying prospective clients who can benefit from our customer experience solutions. You’ll work closely with marketing and other members of the commercial team to bring our story to life, drive pipeline, and set the stage for successful partnerships.

If you're a confident communicator, a self-starter, and ready to uncover a sales pipeline- we’d love to chat.

What You’ll Be Doing:

• Lead Generation & Outreach: Proactively seek new business opportunities and initiate conversations with decision-makers across our target sectors.
• Qualify Inbound & Outbound Leads: Follow up on marketing campaigns and outbound efforts, qualifying interest and identifying where we can add value.
• Personalised Engagement: Use a mix of email, messaging, and calls to create relevant and engaging outreach that sparks curiosity and drives conversations.
• Build Relationships: Connect with prospects, understand their needs, and position Ventrica’s services as the solution to their customer experience challenges.
• Sales Handover: Book discovery meetings and work hand-in-hand with our Commercial Team to ensure a smooth and impactful transition from lead to opportunity.
• Collaborate Across Teams: Work closely with marketing, commercial, operational, and tech colleagues to share.
• Stay Informed: Keep up to date with industry trends, competitor activity, and emerging tech in the CX space to fuel smarter conversations.
  
  

What You'll Bring:

• Experience in a sales or business development role, ideally within a tech, SaaS, or services environment
• A natural communicator who can build rapport, spark interest, and navigate conversations with confidence
• Proven success meeting or exceeding targets, with a strong grasp of lead generation techniques (both warm and cold)
• Familiarity with tools like Salesforce, LinkedIn Sales Navigator, and email prospecting platforms
• An understanding of the customer experience space (contact centres, CX tech, CRM, multichannel, AI/automation) is a plus
• Organised, self-motivated, and hungry to learn, grow, and make an impact
  
  

Why Join Ventrica?

At Ventrica, we’re redefining customer experience. We help some of the world’s most exciting brands build better, smarter, and more human connections with their customers. You’ll join a bold, ambitious business that’s growing fast and investing in its people, tech, and future.

If you’re ready to accelerate your career, work with brilliant people, and make your mark - let’s talk.