Sales Development Representative

Commify; Nottingham; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A global CPaaS leader is seeking a Sales Development Representative to manage inbound leads and generate outbound sales opportunities. The ideal candidate has over 2 years of B2B sales experience, exceptional communication skills, and a proactive approach to business development. This role offers a competitive salary, performance-related bonuses, and flexible hybrid working options.

Benefits

Salary range £30-35,000

Performance-related bonus

27 days paid annual leave

Flexible hybrid working

Mental Health Support

Unlimited learning opportunities

Retirement planning and health insurance

Qualifications

• 2+ years of experience in a B2B sales development or lead generation role, preferably in SaaS.
• Experience in a high volume, target-based environment.
• Successful track record in proactive outbound business development.

Responsibilities

• Respond to and engage inbound leads with speed.
• Conduct discovery calls to understand prospect needs.
• Maintain CRM excellence by tracking lead activity.
• Conduct high volume daily outbound prospecting calls.
• Work with Sales and Marketing to refine strategies.

Skills

B2B sales development

Lead generation

Exceptional communication skills

Analytical skills

Agile and resilient

Tools

Salesforce

Job description

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

About The Role

We’re on the lookout for a super-talented Sales Development Representative (SDR) to be the initial point of contact for prospective customers. This role also involves proactive engagement with our current client base and executing outbound strategies to secure new business opportunities.

Key Responsibilities

• Respond to, qualify, and engage all inbound leads with exceptional speed and professionalism
• Conduct high-level discovery calls to understand a prospect's needs and challenges, generating interest for our solutions
• Achieve both efficiency and effectiveness KPIs through speed to lead, adherence to the contact strategy, following up with all prospects/leads and achieving conversion rates
• Maintain CRM excellence by meticulously tracking all lead activity and ensuring CRM (SalesForce.com)
• Outbound client prospecting in the form of high volume daily outbound calls, e‑mails, LinkedIn messaging and other tools
• Strategically identify, research and target companies that match our ICP
• Proactively generate new, high-quality sales opportunities to consistently build a robust pipeline for the sales team
• Ensure the seamless handover of opportunities to the relevant sales team by arranging in-person or virtual meetings and equipping sales people with all relevant information
• Work closely with the Sales and Marketing teams to refine targeting strategies, messaging, and campaign execution based on market feedback
• Conduct internal campaigns for existing clients based on the identification of problems/opportunities
• Other ad-hoc tasks as required

What You’ll Bring

• 2+ years of experience in a B2B sales development, lead generation, or inside sales role, preferably within a SaaS or technology environment.
• Experience working in a high volume, targets based environment
• Successful track record in proactive outbound business development
• Exceptional written and verbal communication skills
• Agile and resilient with a strong work ethic and competitive nature
• A strong desire to learn, grow, and take on feedback to constantly improve
• Ability to work collaboratively with colleagues in the wider sales team and across different business functions
• Analytical, data‑led approach and ability to exercise judgement when qualifying leads and executing follow up actions
• Excellent prioritisation skills, ability to manage numerous leads and requests in a timely manner

Preferred Experience

• Experience of working in a SaaS/telecoms environment
• Knowledge of a sales CRM system – ideally Salesforce

What We Offer

(Offering may vary by location, but we do guarantee competitive employee benefits)

• Salary range off £30-35,000k per annum, depending on experience
• Performance-related bonus
• Flexible hybrid working
• 27 days paid annual leave
• Enhance family leave
• Enjoy your Birthday off - because it's your day!
• Mental Health Support through our Wellbeing partner, Calm
• Wellbeing leave and a Mental Health First Aider program
• Giving back days to help support causes close to your heart
• Unlimited professional & personal learning
• Total Rewards including retirement planning, healthcare and life assurance
• And did we mention our epic team socials? We know how to celebrate in style!