Sales Development Representative

Alexander Technologies; North East; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading technology firm is seeking a Sales Development Representative in Peterlee. The role involves qualifying inbound leads, managing CRM data, and building new pipeline opportunities through outreach. Ideal candidates will have a strong understanding of B2B sales processes and excellent communication skills. This full-time position offers a salary of £28k - £32k per annum depending on experience.

Qualifications

• Minimum 3 years' experience in a B2B sales support or lead generation role.
• Experience handling inbound enquiries and conducting discovery calls.
• Confidence to represent the company in person at events and trade shows.

Responsibilities

• First response to all inbound enquiries.
• Research prospects before calls to prepare.
• Build pipeline through research and outbound outreach.

Skills

B2B sales processes

Communication

CRM discipline

Relationship building

Organizational skills

Adaptability

Tools

CRM systems

Job description

Job Title: Sales Development Representative

Location: Peterlee

Salary: 28k - 32k per annum DOE

Job Type: Full-time, Permanent

For over 40 years, Alexander Battery Technologies has provided customised battery design and manufacturing solutions for OEMs across the UK, Europe, and the USA. We are now in an exciting phase of strengthening our commercial team and are looking for a Sales Development Representative to join us.

This new role is focused on ensuring every enquiry receives a professional, prompt initial response - setting the standard for the customer journey with ABT. The SDR will qualify and validate inbound leads, ensuring only high-quality opportunities are passed to the Business Development Managers (BDMs), while closing out those that do not fit. Alongside lead qualification, they will build new pipeline opportunities through outbound outreach, light-touch nurturing, and attending events to represent ABT.

The ideal candidate is a self-motivated, relationship-driven professional with excellent communication skills and a strong understanding of B2B sales processes. They will take pride in CRM discipline, accuracy, and maintaining clean data to help the commercial team work more effectively.

Main Duties and Responsibilities

The below list is not exhaustive, but the main duties and responsibilities will be:

• First response to all inbound enquiries, contacting prospects to gather key details and determine fit before assigning to a BDM or closing out.
• Research prospects before calls to prepare, ensuring the right track and approach are used for each customer.
• Validate leads against ABT's criteria and ensure a smooth handover to BDMs, including adding all relevant notes and next steps in the CRM.
• Qualify out unsuitable leads with confidence, escalating edge cases to Marketing/Sales for a quick sense check where necessary.
• Build pipeline through research, outbound outreach (phone, email, LinkedIn), and booking introductory calls or meetings for BDMs.
• Nurture early-stage contacts where there is interest but no immediate project, maintaining light-touch engagement until the timing is right to involve a BDM.
• Maintain high-quality CRM data, ensuring all new contacts, companies, and opportunities are accurately created and updated.
• Support CRM discipline across the team by flagging missing data, chasing updates, and reporting on data quality.
• Represent ABT at events such as trade shows, networking sessions, and customer visits, supporting lead capture and follow-up.
• Provide regular reporting on lead status, conversion rates, and pipeline activity.
• Support ad hoc commercial initiatives, outreach campaigns, and process improvements as required.

Knowledge, Skills and Behaviours

The successful candidate will demonstrate a combination of the following:

• Minimum 3 years' experience in a B2B sales support, inside sales, or lead generation role.
• Experience handling inbound enquiries and conducting discovery calls.
• Excellent phone manner and professional written communication skills.
• Strong understanding of CRM systems and disciplined data management.
• Ability to analyse situations, "join the dots," and adapt approach to suit the customer.
• Confidence to represent ABT in person at events and trade shows.
• Strong organisational skills, able to manage multiple leads and tasks in parallel.
• Experience with complex B2B solutions involving multiple stakeholders and long buying cycles.
• Experience attending and supporting trade shows or networking events.
• German language skills (highly advantageous but not essential).
• Self-motivated, proactive, and eager to succeed.
• Relationship builder who balances professionalism with approachability.
• Detail-oriented and committed to accuracy in CRM data and communications.
• Flexible and adaptable, able to adjust approach based on customer or situation.
• Comfortable working independently while collaborating closely with BDMs and Marketing.
• Resilient and persistent, with a "customer-first" mindset.
• Enthusiastic about representing ABT and contributing to business growth.

Additional Notes

Please note that we kindly ask recruitment agencies to refrain from contacting us regarding this vacancy. Any unsolicited CVs submitted will be considered a free-of-charge submission, and no agency fees will apply.

Candidates with the experience or relevant job titles of; Sales Executive, Lead Generation Specialist, Business Development Executive, Sales Advisor, Sales, External Sales, Sales Person, Telesales, Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist, Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Sales Assistant, Sales Support, Customer Service Agent, BDM, Lead Development Executive, Account Management, Lead Generation will also be considered for this role.