Senior Sales Development Executive

Evri; Leeds; On-site; GBP 40,000 - 65,000; Full time

Job summary

Evri is seeking a Senior Sales Development Executive to join our Network Sales team in a fast-paced, target-driven role. You will generate and manage your own pipeline, engage with prospective clients by phone and video, and drive volume and revenue targets in the SME sector.

The role focuses on onboarding new clients, maintaining strong relationships, and ensuring a seamless handover to the onboarding team. The ideal candidate has 2+ years in telesales and a solid e-commerce understanding.

Qualifications

• 2 years of exceeding targets in a Telesales role.
• Strong knowledge of e-Commerce and the SME marketplace.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• Organised, proactive, energetic, hungry to succeed.
• Creative problem-solving including negotiation and conflict resolution.
• Able to forge relationships with internal stakeholders.
• Customer focused and has excellent communication skills.
• Able to constructively challenge a diverse range of stakeholders.

Responsibilities

• Build and manage a high-quality prospect pipeline to achieve monthly, quarterly, and annual sales targets.
• Proactively generate new business leads within your assigned territory.
• Deliver against all KPIs and productivity targets.
• Accurately record all sales activity using the Evri CRM system.
• Manage the full sales cycle from lead generation to onboarding and go-live.
• Ensure new clients are successfully onboarded in line with agreed timelines.
• Equip new customers with the tools, processes, and knowledge required to self-serve effectively.

Skills

Telesales

Target-driven

E-commerce knowledge

SME marketplace

CRM usage

Microsoft Office

Tools

CRM system

Job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8 to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

We are seeking a driven and results-oriented Senior Sales Development Executive to join our high-performing Network Sales team. This is an exciting opportunity for a sales professional who thrives in a fast-paced, target-driven environment and is passionate about winning new business within the SME market. In this role, you will be responsible for generating, managing, and converting your own sales pipeline, engaging with prospective clients via phone and video, and delivering against ambitious volume and revenue targets. You will focus on SME opportunities managing up to 75,000 shipments per year, ensuring a seamless onboarding experience and long-term client success.

What you’ll be doing:

• Build and manage a high-quality prospect pipeline to achieve monthly, quarterly, and annual sales targets
• Proactively generate new business leads within your assigned territory
• Deliver against all KPIs and productivity targets
• Accurately record all sales activity using the EVRi CRM system
• Manage the full sales cycle from lead generation to onboarding and go-live
• Ensure new clients are successfully onboarded in line with agreed timelines
• Equip new customers with the tools, processes, and knowledge required to self-serve effectively

What you’ll bring to the role:

• 2 years of exceeding targets in a Telesales role
• An excellent understanding of e-Commerce and the SME marketplace
• Excellent verbal and written communication skills
• Professional and IT literature with a good knowledge of Microsoft Office
• Organised, proactive, energetic, hungry to succeed
• Creative problem-solving skills including negotiation and conflict resolution
• Able to forge relationships with the internal stakeholders
• Customer focused and has excellent communication skills
• Able to constructively challenge a diverse range of stakeholders

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.